The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Micro Center / netbook purchse that was damaged

1 NY, United States
Contact information:

I purchased a Netbook from MicroCenter on 11-01-10 in Yonkers, NY. I drove home to my house in Milford, PA to turn on the computer and notice a small round spot on the screen. I bought the computer refurbished for $199 and was told by the salesperson that I had a 30 day warranty on the netbook(Acer Aspire One). When I returned the computer to MicroCenter, I was told that it has a crack in the LCD, and that it was considered physical damage and that they couldn't help me. I spoke with managers and was told that they couldn't do anything for me. As it stands now, they want me to pay $90 for a new screen, and $60 for labor($150 total). I only paid $199 for the netbook. Why can't anyone at MicroCenter help me? I spent $200 for a defective computer and MicroCenter wouldn't try to fix the problem. They just want more money. Crooks.


Post your comment