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Our verdict: Engaging with at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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3:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more Instant crypto cashout

I sent 1300 dollars worth of skins to this company in exchange for 660 ETH. Support claims the payout shouldnt take more than 3 hours. its been well over 30 hours now and i havent gotten my money. Support team has been avoiding my messages. Support says it takes up to 2 hours for response, i havent gotten a word back in a whole day. as a first time user of this website, I could say this hasnt been the most pleasant experience.

Desired outcome: My items returned back to me or the agreed transaction to be proceeded (660 ETH to 0x676d2B855026b62478a7796eA3f96D78F6D416F3)

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Policeofficer Lison
Immenstadt, DE
Oct 24, 2023 8:42 am EDT

Mr. Böhringer's account was debited by your company with 287,08 €. He filed a polizce report and i am leading the investigation. Where can i send an official request. I receive data information from you.

, US
Oct 23, 2023 1:52 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I had money processed and my balance was at zero. went to customer support and the guy is just a lazy person replying every few days never resolving the issue

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