You paid $45 for 4 weeks service. That fact you decided to stop the service after 2 is your problem.
If you read the details on the forms with your phone it clearly says its not refundable. You paid for a month and they delivered, the fact you wanted to change half way through is your loss.
They took your money in good faith, you made the choice to change, YOU made the choice to have 4 kids. And YOU want to give a cell phone to an 11 yr old.
If even her father does not understand how the deal works, what chance does the poor girl have. You have nothing to complain about. You got what you paid for, if you had asked if you could have got a refund they wold have told you no, but YOU never did. Blame only one person; YOU.
As for the other person who can't spell and has to bring race into everything. If the phone you bought on line does not work return it. You should check your bill each time you pay. thats is why you get a copy so you can see if you have or have not got insurance. If you had you would have proof of payment, since you don't we must agree you never paid it and when YOU mistreated your phone you started crying about it.
I have been with MetroPCS for 9 months and could not be happier, the deal is simple $40 for unlimited service with text and web. If you pay on time and you look after your phone you have no problems. They are much better than T-Mobile or Boost.