Meijer / coupon not acknowledged

Aurora, IL, United States
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Hi Meijer,

On Sunday, June 11th I shopped the Meijer Store #178. I had a manufacturer's coupon for 75 cents off Cottonelle Toilet Paper along with a Meijer coupon for the same product. Upon returning home, I noticed that only the Meijer coupon value had been taken. I returned to the store the same day, presented my receipt to the Customer Service person and told her that Meijer had taken my coupon, but that I did not receive the discount. I was told that there was nothing the service person could do because it was against Meijer policy to use a Meijer coupon in tandem with a manufacturer's coupon. In the meantime, I'm left without being able to use my 75 cents off Cottonelle coupon because Meijer will be submitting it for reimbursement to the fulfillment house. Do I have any recourse? Should I go back to the store a third time? Thanks for your help!

Jun 12, 2017

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