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McAfee / online support thru chat

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I was having problems trying to download my Anti Virus I had purchased. It wouldn't give me the page I needed to enter my 25 code, to download the Antivirus I had purchased. So I went on the support chat. Rather then help the person tried to convince me that my registration was bad and I should pay $159, for their advanced support. So I called Costco where I had purchased the computer a year ago. They helped me and said there was nothing wrong with the registration. If I hadn't already of purchased the Antivirus software I would have gotten something else. They were just trying to sell me something I didn't need, not help me with my problem.

Kf
Oct 17, 2016
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