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Match.com / termination of my account

1 United Kingdom

My account got banned for no reason. I reported a member who would send me sexual and offensive messages after I tried to log back in I couldn't - I thought this must be a mistake I haven't done anything! I'd never be rude to anyone and only speak politely and appropriate. I have a very professional account with a regular picture. I send a complaint to customer service requesting a refund or my account to be unbanned again for I haven't done anything wrong! But ni answers so far - they say you receive a email shortly no nothing. I paid for a full month but I barely finished it. Now having read others experiences I can see how they make their money out of people with this method. This needs a lawsuit.

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