Mashreq Bank / delay in processing my application and poor customer service

I have applied for a credit card on 23.07.2018 in Mashreq bank. I have been informed that once the bank approves your credit card you will receive your credit card. But It was almost one week I didn't receive any call or even the personal banker doesn't respond to my calls. Before you give your application they call us a lot and after the application is done they never care at the customer. If they are not interested to provide me a credit card, they could have conveyed it to me. I could have opted for another bank.

Jul 31, 2018

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