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Malaysia Airlinespoor service

Review updated:

Hello, this is prashida Gopali, one of the regular traveller with malaysia airline. But i am really disappointed with the service today . as my mother in law was traveling ktm via Malaysia airline from Sydney MH140 on the 6th and 7th march on MH 114 and it got re-timed, i got the mail 2 days ago before the departure, and she had the transit of more than 14hrs but you guys don't even provide hotel or lounges for the elderly ppl who cannot even speak English and who is on medication.
I did tried to talk with the staff here in Syd and also with staff within check in, they couldn't do anything about it. Really poor service, apology not accepted. NEVER TRAVELING WITH MALAYSIA AIRLINE AGAIN. THANK-YOU

Re
Mar 06, 2016
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  • It
      Apr 01, 2016

    This is the world worst airline - useless bunch of Deceitful Idiots working there. Rude staff - Untrustworthy Staff... Where on earth can a customer service from an international airline representing the country be so rude and deceitful. I am starting to think is there a or one trustworthy guy/gal working for this airline called mas??? Sadly to say i haven't come across yet!
    baggage handler hate handling customer's luggage! why do u want to work in a department that you hate and you take your frustration on customer's luggage.
    Mueller dont you tell me its not your responsibility because you contracted out. Let me tell you this...this is your responsibility because you took our tickets money.

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