Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Malaysia Air / lost baggage

Jul 31, 2015
0% 1
Contact information:
I recently took flights from london to bali via kuala lumpur, where my baggage failed to make the final leg of the journey. Unfortunately I had yet another ongoing flight with another airline and a long road/boat journey.
I was stunned to be told by malaysia air that my luggage would not be forwarded to me and I would need to make the trip to collect it myself. Having paid for a business class ticket I expected to be treated with respect and good service.
My luggage will shortly be arriving at another airport without being met - then will be taken to 'lost and found' malaysia air staff show an amazing lack of concern or interest. I will now be paying for a private company to collect and transfer my luggage to me.

Post your Comment

Malaysia Airlines Logo Malaysia Airlines
Customer Care Service
Ground Floor, Admin Building 1A, MAS Complex A. Sultan Abdul Aziz Shah Airport
Malaysia - 47200
+60 378 433 000
View Full Information

Reply to