or your an idiot and can't see the salesperson's point of view. i ask for one thing and you offer another. how does that help. then i give you what i got and you look at me like i've got 2 heads. ok, better example. i work for a company that sells perfume. a woman recently asked for Cody (aka Coty). we don't carry it. the woman had already gone to a couple of other stores with no luck. rather than trying to persuade her into something she didn't want, my manager and i pooled some names together of stores to check that she hadn't yet. yes, it doesn't give us business, but we also don't have a future return either. AND, that customer leaves getting real service. we couldn't please her in the store, but we gave her service that allowed her to leave knowing that she was helped!
you're just dumb. that's all.