Lumber Liquidators / bella wood cherry wood pre finished hard wood floor

Review updated:

Finish has failed . Floor installed by an independent contractor recommended by LL in 2007. Complained to LL 1n 2010 . they offered to replace the floor boards but I would be responsible to remove old floor and install new floor. I asked LL to sand and refinish old floor with safe low emission urethane. They refused. I asked Bob Villa for help since it was his show that convinced my wife and I that the Bella Wood prefinished hardwood floor was much more durable and safe from off gassing. He and or his associates have not replied.

Feb 23, 2016
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  • Ta
      Apr 14, 2017

    I totally agree I spent $8000 in 2006 on Brazilian Cherry - the planks were not even the same widths. It scratches with just a finger nail and LL will not stand behind their warranty - even though they still continue to advertise 2x more scratch resistant. To resolve any issues they want you to remove a few of the planks - which their installer glued and nailed in place - and send to them for further finish testing. A lot of BS and run around.

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