The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Lufthansa / lost items!

1 Philippines Review updated:

I was on board lufthansa's flight LH788 from hamburg to manila. After arriving Ninoy Aquino International Airport here in manila, i found out that my luggage was lost so i immediately filed a report at lufthansa. On the 20th of January, i still don't have and informations regarding the whereabouts of my luggage. One of the supervisor of lufthansa local office by the name of mr. fidel de la paz told me to fax him a list of items that were inside my luggage to facilitate the search for my luggage. I did what mr de la paz asked me to do. on the 23rd around 8:00pm local time, i was able to retrieve my luggage. upon arriving home, i checked my luggage and to my surprise. There are a couple of things went missing. my digital camera (two sets of sony cybershots), external hard disk drive (500GB) portable dvd player (hitachi). I was now trying to contact again mr de la paz but all the phones are busy.

Is there anybody that could help me retrieved those missing items or be compensated.

Sort by: UpDate | Rating


  • Ui
      24th of Dec, 2010
    0 Votes

    They stole my wallet from laguage before I got it inside the airport but what makes me angry it's stolen by air police chicking laguage .
    People hungry need to eat !!!

  • Ui
      24th of Dec, 2010
    0 Votes

    Please can you contact me or email me incase the person who stole my wallet in scanner area laguage gave it to missing itmes, I came from Abudhabi to your airport since i got my laguage emidaitily I looked to get my wallet from my bag but i realized it's soled by the person who scaned the bags,
    I put only 20$ with my (important cards and ID, )
    so incase the humble man put my wallet in missing items sections please inform me,
    my flight number was by Etihad airlines flight number EY 5515 november 22 at 22:25
    mobile number 00971558552099

  • Jo
      9th of May, 2011
    0 Votes

    We arrived Las Vegas got home from the Philippines at the luggage security checked they opened our hand carry luggage and found some sharp item they told us that we can't carry those items and put it in our checked in bags...however i did not realized until i got home and found some of our items are missing such as clothes and shoes white skechers for ladies, 3 baby sandals, 2 black and red tennis shoes for kids and black shoes of my husband, dirty clothes of kids and shorts etc... that we put in SM blue plastic bags. We would like to know if anyone at the Ninoy Aquino Aiport picked it up. Please contact me or my brother Joel at (919)536 6911 or 949-703-6648. Thank you

Post your comment