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Lorex Technology / Terrible service

1 United States Review updated:
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Honestly, this was the worst online experience I have ever had. Absolutely everything was terrible and I have nothing good to say.
I bought a camera that broke too fast. You gave me a terrible runaround before replaced it.
People, it's terrible, never deal with them and stay away. I don't want anyone to go through the same. It's very irritating to be ignored for several days to finally hear nothing instead. No service, no qualified help, nothing. Frustrated.

Sep 29, 2017
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  • Na
      14th of Sep, 2018
    0 Votes

    Please do not buy anything from this company! This bunch can not speak english and will take you for a big ride! They will not give you what you ordered and then claim it is an upgrade, but really it will be with a refurbished system or an older system that you thought and paid for a NEW system! Lorex will also send out stuff that you have not ordered or things that you have canceled and still charge you for! Lorex is a bad company to do business with and will steel any info that your system has! If you have a lorex system unplug it from the internet, because they use your videos as a advertisement for themselves! You will NOT get paid for this adds they make!!! If you inquire about something with customer service they will charge you for what you looked at and send it out and charge you for the product that you only asked about, if they have your credit card number with a previous purchase!!! I know this all happened to me! Please do yourself a favor and stay away from them!

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