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GiftRocket Customer Service Contacts

767 Leong Drive
Mountain View, California
United States - 94043

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GiftRocket Complaints & Reviews

GiftRocketgiftcard

I can't seem to activate the two (2) E- Visa I was sent as a result of my participating in a survey. I followed the instructions but there is no verification that my card is active. I have tried to use the card and have failed. The prompt states I'm registered, but I can't activate. I entered the 20 digit number but was not able to complete the process of selecting a 4 digit Pin even though my E-Card is for online use only. I was expecting to select an item online, put in my account CVV, and expiration date and order my selection but as I stated it APPEARS I can't activate.

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    • Gi
      Ginny Newsom Jan 22, 2021
      This comment was posted by
      a verified customer
      Verified customer

      I am having the similar issue and when I call the number on the card which is the same as above they try to get more information from me and when I persisted to just try to get help cashing this voucher they hung up on me.

      -1 Votes
    Dec 30, 2019

    GiftRocket — prostitutes using your site

    There are many prostitutes, dominatrices, and porn stars who use your website to manipulate men out of money...

    GiftRocket, Inc.virtual visa account

    I can't seem to activate the two (2) E- Visa I was sent as a result of my participating in a survey. I followed the instructions but there is no verification that my card is active. I have tried to use the card and have failed. The prompt states I'm registered, but I can't activate. I entered the 20 digit number but was not able to complete the process of selecting a 4 digit Pin even though my E-Card is for online use only. I was expecting to select an item online, put in my account CVV, and expiration date and order my selection but as I stated it APPEARS I can't activate.

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      GiftRocketrefunds not being credited back to my virtual visa

      I was issued a giftrocket virtual visa from L&E Research end of last month for $425, activated it and went shopping on Amazon.
      Unfortunately, some things I had to return to Amazon, and they quickly and professionally refunded the amount back to my card on 7/1/19. Today is 7/15 and I haven't seen my refund posted by giftrocket.

      I have called and left messages 7x's. I emailed them as Urgent 6x's, yet nobody contacts you or tries to resolve this. You can't speak to a person and I find that very suspicious. The refund was $64.73 and 2 others, will be about $200. They are Stealing Money!

      What else can I do?

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        GiftRocketservice

        On Monday June 10 my daughter's dad sent me money I picked the option to put it on my direct deposit card. Waited a day, then got the message that he needed to confirm the amount through his email so he did. By the 4 day we were annoying and pissed with the company. So I tried calling the support line and goes straight to voicemail. So I emailed. They said it was flagged for fraud! Why the hell would it be flagged for fraud?! This is our first time using this stupid email. He confirmed that he sent me the money so why flag for froud! So I tried to email again and they said their service team had to review it all these step which it's total [censored]. Says 2-5 business days but said it wouldn't be put on my card till the 18th that's past the 2-5 days then they added more days and saying it won't be on there longer. So I have to wait 10 days to receive money this is complete [censored] the worst [censored]ing service we've ever used. This was supposed to be quick and easy and is nothing but complete waste of time! I've waited a week now I have to wait two. We will never use this service again and if I don't receive my money today I will report you to The better business bureau you're the worst company ever! Even PayPal is better and I hate them. You have till midnight then I will go above and beyond to bring this so called business down

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          • Updated by Nyx Russell · Jun 14, 2019

            Your service is [censored] and I want my [censored]ing money I'm tierd of these [censored]ing games I can't even speak to someone over the phone just through [censored]ing emails and you're stupid people are giving me more and more excuses. I want my [censored]ing money and I want it now

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          Apr 12, 2019

          GiftRocket — gift card for shaking crab not received

          Gift card not received. I was given a gift card email for $50.00, to be used at the Shaking Crab. I...

          GiftRocketrecent order

          I ordered a guiness brewery gift card from gift rocket on March 12, 2019. Confirmation number is PR8C8UK7MRWL. That same day I cancelled my gift card and gave all the details to have the 107.00 put back into my checking acct. I do not want this gift card it was a mistake on my part. Please cancel my order and please check your records to have the money put back into my acct.

          Thank you
          Nancy Carfine

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            GiftRocket — giftrocket scam!

            This company is a scam and a complete ripoff. On march 17, 2018, I searched google for a place to buy lyft...

            GiftRocket — giftrocket e gift cards

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            GiftRocket — no delivery, no replies, no refund

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            Giftrocket.com — empty card

            I have purchased a $50 worth gift card from www.giftrocket.com website and gave it to a friend of mine as a...

            www.giftrocket.comno info from these scammers, ‘coz I can't reach them

            OMG. The worst experience. Don’t deal with the company www.giftrocket.com. I ordered cards from them, but these jerks haven’t sent them. They charged me for them, but no info about the delivery. Total ###. I tried to reach someone from the customer services, but it was completely useless. No info, no order and no one replies to my emails. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.

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              www.giftrocket.comuseless gift card and not recommended website

              I ordered gift card for my friend from the company www.giftrocket.com. I thought that it would be great gift, but these jerks fooled me. They took money and provided the gift card, but when my friend tried to use it, it turned out that it was completely empty and useless. I wonder if there are people, who faced the same problem? I really need help or any useful advice. Please, post your comments and ideas. Thanks.

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                www.giftrocket.comthe rep fooled me and didn't provide 15 gift cards

                I ordered gift card from the company www.giftrocket.com. It was real mistake to order through this company. I paid money and ordered 25 gift cards, but these jerks mixed something and sent completely different cards, which I haven’t ordered from them. As well as they delivered only 10 gift cards. I have no idea where the remaining cards. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

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                  Giftrocket.com — they twice cancelled my order without real explanation

                  I tried to buy gift card from www.giftrocket.com for several times, but each time I got email that my order...

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