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LL Bean Visa / Interest rate

1 DE, United States
Contact information:
Phone: (866) 484-2614

Wow. I have never felt so betrayed by a company as I do right now. Like many of you report, I inherited BARCLAYS BANK when L.L. Bean switched over its visa card to them a few years ago. I have never dealt with a more predatory lending institution in my life. After a few months with them, I got in trouble because of their constantly-shifting payment due date. I ended up having my interest rate increased to 27.34%. When I saw that my rate had sky-rocketed, I flipped out and immediately contacted Barclays' customer service. They were rude and completely unresponsive so, I contacted L.L. Bean's customer service and explained to them how betrayed I felt by a credit card with their name on it. They put me in touch with Barclay's "Executive Office." After much back and forth, Barclays led me to believe that my rate had been reset and that the problem was fixed. I have used the card ever since for all my personal AND business expenses.

After reviewing my "new and improved" credit card statement, thanks to the federal government, I discovered that BARCLAYS has been screwing me ever since my Spring 2009 problem. They have been charging me 27.34% interest on all my new purchases and applying all of my large monthly payments to reducing my "promotional rate" of 3.99%.

BARCLAYS BANK has no soul and it out to screw you the minute you make a mistake. STAY AWAY FROM BARCLAYS BANK!!!

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