Lincare / gaseous portable & concentrator

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***do not use this company***
Horrible customer service, they only care about billings and not about service.

Will use every excuse not to help.

My mother in law was on oxygen briefly and then returned the equipment. However they continued to bill her and her insurance for many months afterward. When we tried to contact them - wait times were over 20 mins. The customer care representative said, "you can pay this bill over the phone but due to hipaa regulations we cannot let you dispute the bill over the phone. " wow, I had no idea hipaa was meant to do that.

Nov 28, 2016

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