My brand new CPAP machine (June 2016) was not working, your company picked it up, 5 days later they delivered an old (wrapped in plastic) machine & lied telling me it was new, anyone with a working brain knows it was old) I called a week later when I began receiving emails telling me I was not using it, I called and they rudely told me they had not yet put the serial no.See the Top 10 Worst Complaints in Tarzana, CA in as yet but would do so as soon as they could.
Adding to this, the damn new/old one is also not working properly. I called twice, explained the problems, they said they would get back to me, you guessed it, they haven't bothered to. Pressure not where it should be & it does not shut off when I disconnect the tube to go to the restroom.

I want a brand new (from the factory like my new one) delivered to my home.

Jan 27, 2017

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