Overview of Octapharma Plasma customer experience
Octapharma Plasma is a company that has received multiple consumer complaints regarding their services. Customers have reported long wait times, rude staff, and unclean facilities. Additionally, many have expressed frustration with the compensation for plasma donations, stating that it is not worth the time and effort. Overall, Octapharma Plasma falls short in providing a satisfactory customer experience, leaving many feeling dissatisfied and unhappy with their services.
Octapharma Plasma complaints 8
Newest Octapharma Plasma complaints
I want to donate at the walzem location in San Antonio Texas I donate usually twice a week And when I went on Saturday a heavy set Hispanic lady boasted to me that she had been doing this for 40 years I let her know there's only one arm that they can use and usually there's only two people that usually stick me She then proceeded to shove fast and hard...Read full review of Octapharma Plasma
I’m a returned new donor for over three years they said 100 dollars first five visit on the app it states a hundred but they only giving me 90 that’s not fair to have a working app being updated all the time to day the app is wrong and still take the ten like right now it’s stating 100 but they only give me 90 and the manager refuse to do anything about it...Read full review of Octapharma Plasma
I was told I pulled the cord out of my arm which I did not the nurse did herself I told her that it was extremely burning and she didn't know what to do when the other nurses came over she immediately told them I pulled the cord out my arm I guess trying to cover up that she did it herself after she cleaned the access blood from my arm she did not stop the process she just switched arms and proceeded the process they let me donate that day a few days went by when I returned to donate they said I was suspended for a month which I don't understand if I was able to donate that same day why I couldn't today
Claimed loss: $65
Desired outcome: $65
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Octapharma Plasma has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
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- While Octapharma Plasma has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
I donate this morning on 9/20/23. While I was in donating process. I was having a small problem which my needle needed to be adjusted this worker that wasn't a sticker she was too busy doing nothing but trying to flirt with the male donors. When my light stayed on the machine that is when she acknowledged and asked do I need something to squeeze and I...Read full review of Octapharma Plasma
I am a new donor with octa plasma in lexington ky went on september the 16th to donate have a tattoo that was done 5 months ago still looked a little fresh nothin was said was able to donate the first time so then today september 18th went for my second donation then they wanna say something about it and defer me until I get a signed consent form from that...Read full review of Octapharma Plasma
My name is Merilyn Flor I ve been going to octapharma since June 29 the 1st time I went I got paid the correct amounts I had an incident that the girl who was taking out the needle hurt me when I got home my arm was super bruised I went a couple days later and the girl said I could not be seen bc my arm had still bruises I went 3 days straight in a roll and...Read full review of Octapharma Plasma
I’m submitting this complaint because I went to donate plasma last week with no issues. I went today 7/4/2023 and I wasn’t allowed. The nurse who checked me in saw that I had a splint on my finger. I explained I had got it caught on my dog leash an about a month and a half maybe even 2 months ago. I only wear the splint so I don’t accidentally hit my...Read full review of Octapharma Plasma
I went threw the screening process as always passed the screening process as always then was called to donate the young wan Gabby that called me stunk of Marijuanna then said it was that smelled like marijuana and hade deferred I them complained to management about how I was deferred I have never been differed for having marijuana on me in the past why all...Read full review of Octapharma Plasma