Liberty Tax made several mistakes on our 2008 tax returns. We got a statement from the IRS a few months ago claiming we owed upwards of $10k (including penalties).
Turns out Liberty personnel made several blanant errors:
- omitted a capitol gains statement (what kind of QC do they have in their business??)
- stated we relocated to another state (?wtf?)
Either way, 3 months later, we still have not gotten corrected tax return from them. They do not call, we have to call- (excuses have been 'slow computer', 'no response from parent office' to name a few). They are only open 1 day a week now, post 4/15, so if there is an issue within their business it takes weekly implements to get resolved.
Unbelievable. Unless you have the most simplest tax return, stay the h*() away.