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Leon's Furniture / lies, delivery time, selling inadequate furniture, customer service dept, salespeople

1 2600 Queensview DriveOttawa, Ontario, Canada
Contact information:

- furniture purchased on October 14, 2015. It has been delivered in pieces and some pieces had to be returned -"lying and un-caring salespeople" saying anything to get a sale ie: " it will be delivered next week" "we assemble all pieces" "your bed needs a box spring", " everything is in stock", not asking about apartment elevator size when he knew I hadn't lived in an apt in over 30 years. No one telling me that not all furniture was to be delivered -customer service department promising one thing and then calling back to change what they have said. Everyone I spoke to had a different story and reason for this mess. I returned 2 couches because of size, yet I was still asked when I wanted my couch delivered. -Passing the proverbial "buck" -length of time for delivery. I was promised that 2 out of 4 dining room chairs and 1 living room end table were to be held for me while I was away for 6 weeks. Upon my return, one piece "had disappeared" and had to be re-ordered. When it had arrived, I had to call and was told it was there for 2 days already.

Jan 9, 2016

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