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LCBO / customer service

1 Kirkland Lake, Ontario, Canada

I live in Kirkland Lake. I am a 36 year old mother. Your policy is to ID anyone who looks under 25 which I definitely don't. I understand the need for said policy and I appreciate the employee being careful. However, the fact that she also ID'd the 45 year old greying man in front of me tells me that she wasn't simply being careful. I don't look under 30 and I walked half an hour each way, in the middle of winter in northern Ontario, and there is absolutely no reason that I should require my ID on my person. This was simply a case of a miserable employee trying to show her authority which not only wasted my time but wasted my money as I had to get a neighbour to watch the kids as I trekked thru the snow only to be refused service under ridiculous circumstances.

He
Feb 14, 2018

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