LBC Express Moa, Pasay City — I would like to file a formal complaint for requesting a refund of my shipping fee that has not been successfully made
Because I found out immediately that I've been scammed so that's why I called customer care several times to hold my shipment before it goes to its destination which is foreign country and I request for RTO. I've already got the item back but my concern here is my money that I used for shipment fee because it did not reach to its destination I want to refund my money.
For this matter, I would like to ask your good office to investigate this so I can claim the money that I payed for the shipping fee.
Thank you for your preferential attention heeded to this matter
MARRY HANNA JOYCE D. ALBAY
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