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LA Fitness Queens location / cancelling classes without notifying members

1 Howard Beach, NY, United States

The LA Fitness Queens, Howard Beach location management is disorganized and unprofessional. On numerous occation has class been cancelled and there is no awareness wahtsoever; LA Fitness employees are clueless that even when you call the facility to get information, you are kept on hold for long periods of time with no one getting back to you, online class schedules do not get updated and no attempt is made to notify members of whats going on. Instead, only upon your arrival for class will realize that there is none. This has been an ongoing issue.

Aug 25, 2018

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