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Kmart Stores / deposit

1 Kmart furniture Mandurah, Australia

I paid a $500 deposit on a three piece suite. When returning home I discovered the suite was too large and bulky for my small room. When I returned to the store I couldn't find a suitable replacement so asked to cancell the order. I was told that the deposit could not be returned ( or spent in another department ) but I could have a credit for the $500. After several visits to the store I can find mother that I want.
Why can the deposit not be returned, or spent in another department.
Derek James
11Tahoe Street,
Secret Harbour
WA 6173

Jan 31, 2019

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