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KIA Motor Corp2010 kia soul

1
J Review updated:

I purchased my very first brand new car on may 3rd 2009, I purchased the 2010 kia soul, the inside of the car was beat to heck by the dealership I emailed kia and went on kia's blog to register my dissatisfaction. Bill sharp from california came down and inspected the car. The clear coat on the roof need to be redone, my driver's inside panel, the passenger side inside door panels front and rear needed to be replaced. My rearview mirror came off in my husband's hand and the cover to the seat on the passenger back seat needed to be replace. The dashboard had to be replaced as well as many other items. The dealership had the car since july [protected] days ago) we got the car back today only to discover the dealership had messed up the dash that was just replaced one of the door panels needs to be replaced, the dealership has scratched both of the rear lens for the tail lights, there are gouges in the paint on the drivers side. The dealership also said that the car only had 17 miles on the car when we purchased it wrong! There was 573 miles on the car.

I was so star struck when I bought the car I did not know that the dealership was crooked! I want my car to be replaced! I will not stop until the car is made right. I think that if kia stands behind their cars that they should replace my car that was trashed but the dealership and that the dealership should be pentalized! I did not buy a new used car! How would they feel if I stopped paying on the car (Yes, the would ruin my credit and take my car) but what recourse do I have? I spent $9.00 tonight on a international phone call to korea to try to talk to the president of kia corporation only to leave a message. I will keep calling korea until I can talk to someone that cares!

Responses

  • D
      Aug 02, 2010

    I purchased my kia sorento 3, 5 at 2004 i spend 42000 and i was hearing from the first 2 months strange noices from the engine little by little my car use to do it more and more but noone even to the service couldnt understand whats going on they didnt have any solution for me . Right now i dont even have a car because i need 4 klgs oil for 280 klm
    .i send email to the corporate and i was waiting a solution, if someone can help me with me problem.PLEASE IF SOMEONE CAN HELP ME .

    0 Votes
  • B
      Jan 13, 2012

    Paint chipping on Kia soul 2011. Only 5 months old. What can we do

    0 Votes
  • B
      Jan 13, 2012

    Have had my Kia soul for 5 moths and paint is chipping off the hood and frame. Totally upset. I can see this is going to be a problem to get fixed. Don't know what to do

    0 Votes

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