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Kenmore Eliteerror code - oven non - functional

Review updated:

Bought kenmore elite induction stove two years ago almost to the day that the oven died half way through christmas baking. Almost a week before service techs could come; not familiar with the error code; nor was manufacturer. The spoke to engineer down in states - he suggested the part of the board causing problem. They were to order and return dec 22 to repair. Today, another week later, advised part is back ordered with no idea when it might be in. Less than one week until christmas with a houseful of out of towners coming for turkey dinner - or not. This was an expensive stove and we stayed with kenmore having grown up in a house with kenmore products that lasted decades and with any problem, sears quickly honoured their products. I don't expect decades in this day and age but do expect longer than two years. The timing is particularly bad and the lack of concern / interest in finding a solution guarantees i will not shop at a sears again. And my guarantee will stand firmer than sears' "customer satisfaction guaranteed" that they proclaim.

Ma
Dec 19, 2014
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Comments

  • Th
      May 13, 2008
    Kenmore Elite - Bad toaster!
    Kenmore
    732 uwharrie st
    Asheboro
    North Carolina
    United States
    Phone: [protected]

    This is the worst toaster i have had to throw away so much bread it doesn't toast one side if you flip bread & stand there to eject you might get a good piece I'm so sorry i bought this toaster & got rid of my $6.00 toaster that made perfect toast every time!

    0 Votes
  • Wa
      May 23, 2010
    Kenmore Elite - No Compassion
    United States

    This is about Sears and their warranty service. They installed it and did not do it correctly now after moving in and using our new refrig the freezer collects ice and frost. The door does not make a complete seal and Sears wants to charge me for service. I will never use Sear ever again.

    0 Votes

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