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Kaplan University review: academic advisor position 62

K
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11:00 am EST
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Be ware...if you get a call from Kaplan saying there
Looking to hire academic advisors, training
Starting in March they are really looking for
Individuals who don't care about education
And just looking to get anyone enrolled to keep
Their pockets happy, meaning more money
For them! This university is a complete scam
And I'm posting this to let others know! They won't
Hire you unless you are willing to lie to students
And able to keep them enrolled no matter
What circumstances! Who would of thought
These non traditional schools would turn education
Into Sales! I hope they all get SHUT DOWN!

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62 comments
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gpsport
Fayetteville, US
Jan 01, 2011 5:40 pm EST

I have to say that as a current student I have had issues upon issues. That being said the stress of stayingon top of issues that could have been avoided if the Financial Aid Department had of done their job instead of setting back and half A-S done their job would have saved me all the stress of class and life in general. Each term found me on the phone for hours and sometimes an entire day waiting to talk with someone, while in the end they owed me as well as the money that they demanded to be able to stay in class.

I do not fault Kaplan as much as I do the lazy financial aid department that they have. The best advise here is stay on top of your fiances with Kaplan.

On another side of this I did find later after signing on with Kaplan that their degree program for what I have is actually a BA and Masters degree program combined and it is an Associates Degree. This has been trouble as far as finding a job. When people want a BA degree and youhave taken those subjects it kind cuts to the bone.

Kaplan has been good to me in a sense, so I really can't complaint to much. I do have to credit my Admissons Advisor for all of her help. Had it not been for her support many of my issues would have gone un-corrected.

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sweetbabynrs
, US
Nov 17, 2010 3:34 pm EST

i'm sorry but you don't sound educated enough to be even considering college. your grammar and spelling are below 3rd grade level. You should definitely get your money back, but you should consider getting someone who can write intelligently to do the fighting for you.

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JRocker967
Murphysboro, US
Nov 02, 2010 1:38 am EDT

This is J I just got done with a letter that is about to be sent to the higher learning commission
lets all get together in a class action suit and shut these [censored] bags down

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LaJudy
Drexel Hill, US
Oct 15, 2010 6:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

There's a Kaplan support group on Yahoo http://groups.yahoo.com/group/takenumdown2010 where people are filling out affidavits against the Kaplan for stuff just like what happened to you. You should check it out.

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Kaplanholic
, US
Sep 29, 2010 6:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Kaplan are the schlockmeisters of the for-profit school community. If you don't beleive me, just read these articles:

http://www.countercurrents.org/lendman220910.htm

http://dailycensored.com/2017/08/11/kaplan-university-is-a-criminal-enterprise-that-must-be-indicted-under-the-ricco-act/

They should be shut down.

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Kaplanholic
, US
Aug 03, 2010 7:57 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Talk to Danny Weil at weilunion@aol.com. He needs info.

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Kaplanholic
, US
Jul 27, 2010 10:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Have you talked to Danny Weil at weilunion@aol.com - he is looking into Kaplan courses like this.

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Kaplan University Online honors student
, US
Jul 12, 2010 10:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I just finished an associate degree, or so I thought. Then I got an email, not a phone call, that I was missing a keyboarding class, after achieving honors standing in advanced transcription(typing and internet usage is paramount, including the use of word documents). I am so mad I could spit! I have to take this class, after I already finished the rest of the program requirements. They missed it on my record, so now they want me to pay for it out of pocket! Crazy people, they can dream about that one! No freakin way, at 370 per credit hour. Still waiting to hear about whether they really expect me to pay for it. Getting a lawyer!

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starlwe
Tallahassee, US
Jun 23, 2010 8:08 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

That's because Kaplan's Financial Aid department can't do basic math! I enrolled for one term and dropped out immediately at the end of the term once they told me I have out of pocket expenses. During the term I kept running the numbers and it just doesn't add up, the numbers indicate I have out of pocket expense after my student loans. That should've been a warning sign, I was foolish to believe them when they told me I wasn't going to have out of pocket expense. I called them (Fin Aid) multiple times asking for clarification and how they arrive at their numbers, they couldn't tell me how they got their numbers but kept telling me it is fully covered by student loans. And now I'm $2, 000 in debt at the end of the term!

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RaeAnna2
Fayetteville, US
Jun 22, 2010 3:00 pm EDT

Hello;
I am sorry to hear of your dilemma with Kaplan. I too am facing a possible situation with them and I have some serious regrets in getting involved with them. I have maxed out my aid but am eligible for "other help" they told me that. But now that it is time to anty up they are now trying to present me with reasons as to why they don't want to comply. The word Indian Giver comes to mind. I am close to graduation, and they pulled a similar stunt when I got my associates from them; I wish I had run while they getting was good. I may lose out, and still have loans on my head, but hell will freeze over before I sign anything agreeing to pay them a dime. My credit is shot anyway so what does one more blackspot matter to me? It doesn't. Screw em.

You are a vet and especially deserving of an education-fight them with all you got contact your state attorney general or anyone who will listen.

Good Luck and god bless

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Grism
, US
May 20, 2010 11:42 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Uh... You should get your money back.

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t-t
Marion, US
Mar 20, 2010 10:43 pm EDT

I have had the same situation occur. My degree plan and enrollment application stated that I had to take 180 credits to get my BS in Criminal Justice. I'm now at 197 and they're telling me I still have two classes left to take. My financial aid advisor (who mysteriously was replaced two months ago) sent me a refund check for my tuition because he thought I had already graduated! Then the school called and wanted the money back. Now they're telling me that I have to come up with over $5, 000 to graduate, this time they're saying I have reached my aggregate loan limits. I like the school, I like the instructors, and the work is challenging and interesting...but the FA Department is total crock and all this school is out for is your money! I have $40, 000 in student loans and two classes left to take...but I won't graduate unless I come up with more money. Absolutely disgraceful! I have called the Department of Education's Fraud and Abuse Hotline to see if they will help, but I don't see any choice but to find the money...otherwise the last 2-1/2 years will have been wasted. So much for a happy ending!

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LoveYAYAH
stuart, US
Feb 05, 2010 7:43 pm EST

I believe Kaplan goes based on terms, which means classes are 5 credits or as you get more in depth with your major, the classes are 6 credits. Nova SouthEastern University is based on terms and there classes are worth the same credits. So this does not mean it is more money...lol! Really, you did not do your research! I went to NSU and my classes were worth the same credits at Kaplan. I am looking in into there MBA program!

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LauraRockey
Valparaiso, US
Dec 02, 2009 10:36 am EST
Verified customer This comment was posted by a verified customer. Learn more

I read your complaint & a lot of others.
I am having problems with thier customer service too.
I think I'm going to drop in june and I just started.
I can not get any body on the phone to talk to me, they blow me off.
I have been waiting to talk to my fin aid advisor since I started 8 weeks ago.
No return calls or emails. It's like this person (who is assigned to my case) does not exist.
Wow, I am really up set about all this.

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Jannie Turner
Camden, US
Oct 29, 2009 10:21 pm EDT

Hello Terrible,
I feel your pain. I am sending Kaplan my SSI check just so I can pay off a balance I do not owe. I don't understand how they can rip people off and get away with it./good and stick with it, you can do it. Jannie

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almostduped
Bristol, US
Jun 18, 2009 12:42 pm EDT

Thanks for your detailed explaination. I had considered Kaplan 2 months ago, but the sales people (lol) got irritated with me for asking to many detailed questions and I sent an email to be dropped from their call list. I recently called back to ask something, ooops, that put me back into their computers. I had 3 sales reps call me, the first one was very irritating young man! I finally shut him up and hung up. They want to charge for 6 credit hours when most all colleges give 4, that is a great way to make money.

I was recently referred to a nice polite gentleman, rather pushy and slandering other colleges though. After his second call, I kinda went off on him and told him at least no other college had their sales reps continually call people to harass them into signing up. I gave him detailed expenses that I had figured out and told him I did not need to be pushed into signing up for a degree program. I then sent him an email stating I not be contacted again and he emailed he was closing my application. I would not go as far as allowing them to send for official transcripts nor file for financial aid with them, that really ticked them off. I read up on them on [redacted]. com before I went any further a couple months ago. A friend sent me an email to that site because she was concerned I would get ripped off as we had just done with another online college who was not accreditated as they stated they were.

Thanks for all the posting to save me from signing up for one of their programs. It is a degree that a "normal" college does not offer in health and wellness with alternative health classes offered. I am really interested, but not for the price they charge nor the apparent dishonesty. I'll change majors and attend a reputable college. I have also told all this to the Kaplan representatives that have called in the past. They need to work on honestly and stop scamming people out of money they need to go to school and live on! Education is not cheap!

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shi.shi
, US
May 11, 2009 6:56 pm EDT

yeah kaplan university is bull

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laura
,
Nov 25, 2008 1:40 am EST

When you enter an online school you have to realize that you have to be a self-sufficient learner and what your getting into this goes for any school. At Kaplan They aren't going to spoon feed you the information. I got my degree from Kaplan and I find it odd you couldn't pass a class. Simply going to the seminars and doing the discussion boards give you about 40% of your grade how hard is it to say "present" at the seminars? or respond in the discussion boards? Actually Kaplan was more help to me learning than the Campus University I went to. They offered free tutoring which is open till about 10pm. In the syllabus you not only get your teachers e-mail but you also get their aim! and office hours. I was never offered all that! sitting in my office at home. I even had one teacher let me call them at their office to help me step by step if I had any questions. You won't get all this help to come to your lap at home anywhere else. If you failed and if you didn't learn it's because you didn't exercise the plenty helpful resources offered to you: Seminars, Post Seminar question time, Aim, E-mail, Phone number, Free 9am-10pm one on one tutoring. I loved Kaplan it was always hard to get one on one help at almost all hours at my campus University. If your teacher was off campus you were screwed.

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Latoya
,
Oct 07, 2008 11:24 am EDT

Wachovia bank told me that Kaplan was not a recognized school so they no longer fund students for loans. You have to use Citi bank, Bank of America, or Sallie Mae. But, I wouldnt advise going to Kaplan they are truely a rip off.

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Kaplan Student
,
Sep 16, 2008 4:20 pm EDT

Hey Guys! If your looking for help in solving your issues with Kaplan university, Come vent on our student forums for free.

www.kaplanforums.com

Come join us even if your experience was not satisfactory. We can help.

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Tanjan
Houston, US
Sep 04, 2008 8:54 pm EDT

You should file a complaint with the following:

The Better Business Bureau
Your State Attorney General
Federal Trade Commission
Kaplan's accreditation source

You should also include that they are a subsidarary of the Washington Post.

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Jen
,
Jul 23, 2008 7:37 am EDT

It looks like the money was lost/stolen and in the very least misapproriated.

It is unclear from your synopsis what money was disbursed to Kaplan and what was returned to the banks.

You need to get copies of disbursements from the bank in addition to a complete accounting of how Kaplan used the funds, where they sent it, etc. Since it looks like they refuse to do this by a telephone request, I would recommend that you document a letter addressing your issue and copy the banks involved, dispute with the credit reporting agencies that the trade line is inaccurate, and copy the Department of Banking as well as the Department of Education to trace the misallocated funds.

In every letter you write, tell them you expect your credit history profile to be corrected and you expect response within 30 days.

You should also copy your State Attorney General as well.