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Jennifer Convertibles / poor product/service/warranty

1 NJ, United States

Stay Away - if you need convincing - read the many websites inc this one that tell their story. From the minute we ordered the leather furniture and waited 6 - 8 weeks for the furniture to arrive - to the way it is "wearing out" after a few years of normal use and no response after many attempts to have my purchased $ warrantly acted upon - no action - no contact - no customer service. Too bad - it could be so different but now I've got to pass it on and tell all myfamily and friends to stay away.

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