JCPenneynot answering telephone

I have bee trying to call all morning since 10:00 until as I'm writing this. I have called as many as 15 times hitting every dept on the menu and no one has answered. They can't be that busy. Why do they not offered 0 to speak with management? With the economy the way it is every un answered call is a potential lost sale. Wouldn't you agree? In this case it was and is a lost sale. Corbin Ky Trademart Shopping Center 40701 Where is customer service when you need it?

May 11, 2017

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