JCPenney / customer service at the jewelries department
I want there Tuesday night to look at some rings and a very nice lady came help me and said to me that the rings that I was looking at was the same price so I shouldn't have any trouble coming back to purchase the other one if I really like it. I want back the next day in the evening time and I was waiting for a good 15-30 minutes before someone comes and help me out. Then a older lady came help me with my item that I'm buying, she doesn't know how to work in the jewelry department. She tries to ring up my item up like 5 times and try to charge me more then I was suppose to pay. She said that my item came up at $253 something cent and I was like no that is wrong price. I told her that I was just in last night to buy a ring and the other ring is the same price at $103 something cent and another 15% off. I guest she doesn't know how to do the math and she had a really really bad attitude. There was no greeting and no thank you.. Wow seriously I will never go back to Jcpenney anymore. They really have a bad bad customer service. Then I got a call back like couple of hours later and said the lady that help me out with my item forgot to the trans numbers on the ring that is being size.
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