JCPenney / poor quality eyeglass frames

United States

I have always shopped JCPenney and trusted their products, till now. I bought eyeglass frames and lens at the local store in Jan 2011 and yesterday the frames came apart. Took them to the store thinking maybe a screw had come out, no such luck. The frame is broken and can not be fixed but they will sell me the same frame for 25% off. I asked about any problems with this type of frame before buying and was told they hold up very well. Guess they were wrong!! I am disappointed that they would not stand behind the product. Needless to say they will not get more of my money for any of their products in any of their stores.


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