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JC Penny / bedroom set

1 Dallas, TX, United States
Contact information:

I ordered a bedroom set on 11/17/17, they called me on 11/24 to setup delivery they called the night before said the footboard is damaged and they need to reorder so they refunded the money and didn't reorder the footboard, then call me a week later an stated we have it in and setup another delivery date, which the night before we got rid of our furniture for them call back and say they don't have it in, we have been sleeping on the floor for the last weeks and the footboard still isn't ordered and JCPenny wants me to pay for another one before they can order it and refuse me to speak to someone on higher level to correct this issue.

Dec 27, 2017

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