SUBMIT A COMPLAINT / price drop scam

Toronto, ON, Canada

Price drop protection is a scam. I booked early because of their heavily advertised price drop protection, 10 days later, the identical trip package dropped $300!

Of course did not issue me a refund, nor did they let me cancel my booking so I could re-book at the cheaper rate. They claimed although it is the same vacation package, the flights are not at the same times therefore they cannot refund the difference.

Tell you what, I've booked with them before in the past, but this time is the last.

Dec 23, 2014

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