iPowerWeb / Incompetent and unreliable company
Unsure of their location - but do not waste your time and energy with Ipowerweb. They are a very incompetent and unreliable company.
There is no one that takes any responsibility there nor can you get an extension or a name of anyone in a higher capacity. It takes months to get anything fixed. They are down all the time which resorts in your website being down as well as any emails. They'll just switch you to another server platform without your consent or knowledge, which results in loss of emails and data too. They are a waste of money and in over their heads.
If you're looking for a headache, looking to be on hold for 30 minutes at a time before speaking with someone who really doesn't have any answers for you and must put you in touch with a "level three tech" and have nothing else to do 7 to 10 times a month but call in because you have yet another issue with your website or email - Ipowerweb would be a great, great place for you.
But if you rely on your website and emails for business, I highly recommend you looking elsewhere!