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unauthorized subscription
My name is Patricia Ammon. I was charged for subscribing to your company when I did not. My name is the only name on the bank account used and I did not sign up! Please return the $19.95 in my account and take me off your list. If ever my name appears again, it will not be me and don't put me on again.Thank you for your cooperation with this matter.
Sincerely,
Patricia Ammon
The complaint has been investigated and resolved to the customer's satisfaction.
subsciption charge I did not authorize
intelius-intelius.com frauded my account by charging me a subscription fee of 19.95 per monthj when it was not authorized. i did purchase a one time location of a friend for 2.95 with no strings attached. 7 days after the real charge was made they took it upon themselves to sign me up for a subscription at 19.95 a monthj it has been a nightmare to get this reimbursed. it is a total scam-buyers please beware.
The complaint has been investigated and resolved to the customer's satisfaction.
This is the second unauthorized charge of $19.99 to my account in 2 months! How dI stop this!
Abel Diaz
adiaz956@hotmail.com
Were you able to get the refund? I'm going through that right now.
Yes, I just ran into the same problem. How did you resolve your dispute with them over this "subscription"?
unauthorized charges on my account
I was charged by Intelius Peoplesearch $15.85 which I expected to pay, but also included on my American Express bill were charges of $69.90 and $19.95 for one month = $105.70. I paid this charge in order to not damage my credit record. Now this month
I received a bill for $19.95 again for membership which I never wanted or asked for. I want to be credited for the $69.90, $19.95 and $19.95 and taken out of your "so called" membership.
I expect action with 10 days or I will have my attorney contact you.
Holly Anderle
The complaint has been investigated and resolved to the customer's satisfaction.
File a complaint with the BBB, I got all my money back!
I was charged by Intelius 19.95 for 10 months which I NEVER authorized. I went to my bank to make out a fraud complaint against the company and found two other charges also 19.95 a month for 7 months by a company named Valuemax.I called Valuemax and they told me they got my card number from Intelius. Then the banker saw another charge by a company named Protectplus of 19.95 for 1 month. They told me Intelius gave them my numbers also.They said they would refund my full amount in 2 business days which they did. I also asked them to send me a confirmation email and they did. I tried to get Intelius on the phone. No answer.I made out a fraud complaint against them at my bank and I haven't heard from them or seen a penny of $200 they are trying to steal from me.So far it has been 4 days.I will post here to let you know when I suceed.So folks ALWAYS check your monthly bank statements.
I guess that I am in the same boat as you guys. I never order a subscription, but paid the cheap .90 for a lookup when there was discount. Now I have been entered into a 9.90 subscription for protection, a subscription for 19.95 for intellius look up and 19.95 for background check. I dont own a business and dont need to do background checks. I have had 2 pays of 19.95 taken out of my banking account within 8 days. I have gone to the site to cancel the membership but isnt even a link to cancel. No one answers the telephone or responds! The only thing I can do is close my account. Like some of you I am recently unemployed and these charges are killing my small savings.
This is confusing, are all the comments above directed to the company "Intelius" or "Intellius" It appears to me there are two different companies -- the one with the double L may be a scam using the similarity of name to the legit company to draw people in. Does anyone know for sure?
0 minutes ago by Anne Napier [send email]
I've been charged 6 amounts by Intellius on my Kroger Master Card without permission since June 2008. I keep complaining to my credit card company about this trying to get all these charges off my credit card. I lost my job 3 months ago and I cannot keep getting these charges. Plus finance charges. This is ridiculous. The amounts are $49.95 (july 1), $4.95 (July 1), $19.95 (July 8), $19.95 (August 8), $19.95 (September 8), and $19.95 (October 8) for a total of $134.70. This has got to stop. If these charges are not removed from my credit card account, I will be contacting the State Attorney General's Office. I have been diagnosed with breast cancer and have been undergoing treatment for 10 months.
0 minutes ago by Anne Napier [send email]
I've been charged 6 amounts by Intellius on my Kroger Master Card without permission since June 2008. I keep complaining to my credit card company about this trying to get all these charges off my credit card. I lost my job 3 months ago and I cannot keep getting these charges. Plus finance charges. This is ridiculous. The amounts are $49.95 (july 1), $4.95 (July 1), $19.95 (July 8), $19.95 (August 8), $19.95 (September 8), and $19.95 (October 8) for a total of $134.70. This has got to stop. If these charges are not removed from my credit card account, I will be contacting the State Attorney General's Office. I have been diagnosed with breast cancer and have been undergoing treatment for 10 months.
I've been charged 6 amounts by Intellius on my Kroger Master Card without permission since June 2008. I keep complaining to my credit card company about this trying to get all these charges off my credit card. I lost my job 3 months ago and I cannot keep getting these charges. Plus finance charges. This is ridiculous. The amounts are $49.95 (july 1), $4.95 (July 1), $19.95 (July 8), $19.95 (August 8), $19.95 (September 8), and $19.95 (October 8) for a total of $134.70. This has got to stop. If these charges are not removed from my credit card account, I will be contacting the State Attorney General's Office. I have been diagnosed with breast cancer and have been undergoing treatment for 10 months.
terrible experience
I requested enrollment in the Farmers Identity Shield thru my Farmers agent, Paul Volz [protected], Ashland Or. It is to be part of my homeowner policy [protected]. On August 22 2008 I rec'd a letter from Farmers giving me activation instructions. Today I tried following the instructions: 1.open internet browser window -...
Read full review of Intelius and 3 commentscancel/close account
My order number is [protected]. I wish to close this account effective immediately. I was attempting to get information on my cell phone number. The information given me lists 2 people whom I have never hear of. My name is not included. Plus they both earn the exact same amount of money & their mortgages are for the same dollar amount. Could it be that they are fictious people. Again close my account. Thank you. Kevin.
Read full review of Intelius and 6 commentsunauthorized charges pmindentity.com $19.95
After paying for their search service, you will start to see a $19.95 charge each month from pmidentity.com even though you did not sign up for this service. The majority of Intelius revenue is coming from this hidden charge. This is a known scam exposed by...
Read full review of Intelius and 1 commentcharges to credit card for 24 protect plus
I noticed charges on my credit card from 24 Protect Plus for $14.95. I called 24ProtectPlus and they informed me that Intellius authorized them to charge my credit card. I don't even know what this service is. 24ProtectPlus agreed to refund. I'll wait and see. I had to cancel my credit card because of this. Complete scam!
The complaint has been investigated and resolved to the customer's satisfaction.
This happened to me as well. Only I was hospitalized soon after was sick for months and didn't notice the charges til much later. I was billed 139.65 and was only refunded 39.90.
Even if you received all or part of your money back, If this has happened to you go to gthe better business bureau for western Washington: alaskaoregonwesternwashington . bbb . org go to the consumers link and file a complaint. If there are enough complaints maybe some good can be done.
bogus charges
First, a mysterious charge of 19.95. Then a credit for 19.95. Then ANOTHER charge for 19.95 then another credit. Then YET ANOTHER charge for 19.95. Result: three charges, two credits. This company--Intelius--will not stop until they wear out all of us--and we now number over a hundred. And to think they're owned by Equifax, who monitors our internet security! Beware of Intelius.
The complaint has been investigated and resolved to the customer's satisfaction.
no refund
I purchased an online phone report from Intelius on 6/20/08 for a price of $4.96. When I received my receipt online, I was charged a total of $9.90. When I called Intelius customer service, I was told 3 times that the extra charge was an error of their online program. When I asked for my $4.94 back as it was Intelius's error, I was told that Intelius doe...
Read full review of Intelius and 4 commentsscam and fraud
After running a $9.95 address/phone search (one time charge), i find six months later I've been paying $19.95 monthly for "home Protection services by Intellius." 1. shame on me for paying bills this carelessly. 2. This organization is all over the web with charges of fraud and somehow managing, in a smarmy fashion, to initiate this monthly billing. I plan...
Read full review of Intelius and 49 commentsnever suscribed
Hi The company charge my account twicw. 5/12/2008 at $9.95 and on 6/12/2008 $19.95. I called on the phone, they said it would be 20 minutes or later. To e-mail then at this address. My phone no. 607/363/2020. Thank you S Kirstein
The complaint has been investigated and resolved to the customer's satisfaction.
wow, i checked my account that i use to charge for things. I check everyday this account for anything that could be wrong. I seen this pending today and acted on it in seconds.
INT*INTELIUS SB [protected] WAUS
They removed because it was pending. And usually works for anything trial that you were unaware of and is in pending status.
I read some people let stuff like this sit on their charge account for days and months.
What kind of dip wick brain would you have, to have a charge account, and be running around online charging stuff and you are not monitoring daily. You sound like you like to play russian roulette alot. I laughed my [censor] off when i heard you guys screaming fraud and i'm taking it to the US supreme court, ect. That is as funny as hell.
You all just got too much money... For real.
How about donating some bucks over in my direction. Plus you should really work for less money.. seriously. : )
Had 2 charges from Int*idprotect Mntr Svc [protected] charged to my Visa account.
I DID NOT authorize these charges, what gives these people the right to assume you
want a service, you didn't even ask for ? Visa cancelled the card, as the only way to
stop these people. Same thing happened on another account this month, some IDenity
Service making charges to that account.
Wish there were laws against this, but the way that our Government tries to run us, ha ha...
Its only going to get worse..
Ditto here. Paid for a one time look up of a number with no intent to subscribe. $19.95 shows up on the cc bill. Intelius customer rep rudely refuses to refund. Guess what? Let them fight with Discover for a couple of months because I have officially disputed the charges. Discover rep said Intelius would have to provide computer records proving we clicked on that option. I asked the Discover rep a question. Since I am disputing the operating ethics of Intelius, even if Intelius does send a print out of an alleged computer audit trail, how does Discover know that Intelius hasn't falsified the portion of the file that purports to show I clicked on a subscription block? The Discover rep had no answer to that one. After all, if they are disreputable enough to falsify a subscription, how much would it bend their morals to edit the evidence they are being required to provide to Discover? Catch-22. If they provide such a document to Discover, it is my position that Intelius forged it. I may lose, but by God I'm going to make them work for their stolen money.
TRUE TRUE TRUE. Dispute all Intellius charges. If you see a $19.95 charge on your credit or debit card from this outfit chances are you didn't authorize it.
BOGUS BOGUS BOGUS
just got my credit card statement. Got this int*protect mntr svc for $19.95 and another charge for twenty4proplu107052847 in the amount of $24.95 that must be the same company because the posts i've just read mention it.
as i sit here writing them i am on hold (working up to 10 minutes) with int*protect mntr svc. my questins for them are: who are they, who authorized this charge because it certainly wasn't me, the full refund will happen when.
regardless i will be sending copies of my letter to the credit card company to my local consumer protection department of the district attorney, kansas secretary of state, and, of course, the ftc.
these two charges put me in an overlimit situation as well.
what i'd like to know is why governmental agencies wait to do anything about these kinds of companies when they've been given the information at least once. it's like our union stewards: only one complaint so they do nothing until, and if, they get a second complaint.
I am outraged, of course my mother told me I could find my bio dad at this website I read the terms and it said I would only be charged $1.95USD for my search, it did not say anything about signing up with them for a $19.95 subscription. I tried to call and was waiting for well over 20 minutes until I finally hung up. I called again and it continued to ring and no one ever picked up. I will be filing a dispute with my bank. I will make sure to watch out for scam bull S*@! like this from now on.
Called [protected] spoke to Brian. He was very rude. Told me I agreed to the 19.95 subscription on 3 different screens. Then went on to tell me that it was like going to a store and saying hoops I didn't mean to buy this. WTF?
I asked to speak to the supervisor and he said there is no reason to speak to her. After I told him I would report him to his supervisor he said he would connect me. After holding for a few minutes he comes back and says the charge will be removed.
Looked at my credit card statement and didn't know what the 19.95 charge was for or from. I put the credit card ID (I guess their phone number) in google and this was the first site that came up. That is pretty sad.
Someone need to teach these guys a lesson. How do I get this removed by THEM? Thanks.
Same happened to me on 07/16/2009. I never subscribed to Intelius service and INTELIUS SUBSCRIPTION [protected] WA was on my credit card bill, for $19.95. A dispute has been filed with Visa and a complaint to the BBB. I want all charges reversed and my information deleted from your records.
Same happened to me I never subscribed to Intelius service and INTELIUS SUBSCRIPTION [protected] WA was on my credit card bill, for $19.95. A dispute has been filed with Visa and a complaint to the BBB. I want all charges reversed and my information deleted from your records.
unauthorized charges
This company has been making unauthorized charges on my credit card. They harged my account numerous times, in Jan, April and June 2008 for a subscription service I did not order or authorize. Total loss $66.00. Intelius does not have customer service personel to respond to my omplaints, so I disputed the charges with my credit card company. You may call...
Read full review of Intelius and 19 commentsfraud
After calling (or trying to call you on several occasions) I informed your company that you have made an error on my credit card. for one look up of a phone number at $4.95 I have now been charged $4.95, $12.90 and $49.90. what do you think you are doing. this is fraud! I expect a refund of $12.90 and $49.90 to my credit card immediately. if you are a reputable company you will be honest and take care of this problem. call me or e-mail me to let me know this is taken care of. thank you in advance for your cooperation.
The complaint has been investigated and resolved to the customer's satisfaction.
mix up on charges
I waited to speak to customer relations of company so long, I went to sleep, was 20 minutes and did not get response.
I recalled and waited another 20 minutes and did not get a response.
I was charged $57.90 for a report for persons address and phone number. was led to believe that I could get current address and phone number, although I already had address of person. I was charged $19.95 for report I asked for, then either by my misunderstanding or wording by company I was charged $57.90 for report I did not need.
Please refund $57.90 on my credit card am/ex was charged on 06/01/08.
Dwayne goode [protected]@msn.com phone [protected] or [protected] conway, arkansas 72033
The complaint has been investigated and resolved to the customer's satisfaction.
I was charged twice 19.95 and 24.90 for a background check on myself. It was wrong and I was very disappointed and over charged. I tried to call and cancel my service also sent a cancel service request within 10 minutes of opening account, but have no verification. I just want my money back. :(
I got my account charged for 19.95. Please unsubscribe me and return my money.
I ALSO HAD THE SAME PROBLEM WITH THIS SO CALLED COMPANY...I DID GET ALL MY MONEY BACK FROM THEM...I CALLED AND SPOKE WITH A MANAGER, I INFORMED HIM NICELY IF THEY DIDNT REFUND MY MONEY NOW..MY BACK WOULD GO AFTER THEM. THEY DIDNT LIKE TO HEAR THAT..SO THEY DID INDEEED REFUND 4 MONTHS WORTH OF 19.95... GOOD LUCK TO ALL.
Please cancel subscription immediately, do not charge again. Your subscription has served it's purpose, now I no longer need it. Thank you
My complaint is that I have been charged for this service without being aware of having it. I want the current charge of 19.95 and previous ones removed from my account. I will go to BBB immediately if not done. I'm sure I am not the only one upset. Your service I used one time -never ordered anything and have been charged 19.95 for nothing... Its useless to call noone ever answers anytime. I have a good lawyer who'd love to take care of this for me.
PLEASE REMOVE ME FROM YOUR ACCOUNT LIST...I DID NOT SIGN UP FOR THIS AND I DON'T WISH TO PAY FOR IT AGAIN AND WOULD LIKE TO HAVE A REFUND FOR ALL MONIES YOU HAVE CHARGED ME FOR.
SINCERELY WENDY RIEDLINGER,
i am trying to cancel this charge for margie a waldrep i did not authorize this charge.it was a one time query for free so this needs to be canceled
margie waldrep
you billed me for a 1 person check that was to be free i need you to cancel this account now ref # 24692168292000501232222 please e mail me with the cancellation notice i need you to credit my visa card
already called, hooked up to a subscription i did not want, told that it will be cancelled and refund of 19.95 to my account would like to see that happen, did not want it .Hope to see the cancelled refund to my city account right away cancel the subscription,
thank you if you do so
Intelius charge twice yesterday for the same order (Order # [protected])
credit card not credited
Talked with Carmen. All charges were to be credited. Conformation # [protected].
$4.95 of 5-14-08 has not been credited. Do so immediately.
Janet Drew
Reply to [protected]@aol.com
The complaint has been investigated and resolved to the customer's satisfaction.
fraud and scam!
I did an email search on intelius for $9.95. one month later I checked my credit card statement and there was the $9.95 charge from intelius and another charge for $19.95 from pmidentity (privacy maters) that is affiliated with intelius and was not authorized by me. I called them both up and they basically told me I was screwed because I approved these which I did not.
* I in turn called my credit card company and disputed both charges since I feel intelius was not fair and got a credit for both of these charges. *
they might give you a hard time but they will not argue with your credit card company or bank.
If you have this problem here are some numbers to complain.
Intelius : [protected]
Privacy matters : [protected]
Call them up and give them a hard time!
The complaint has been investigated and resolved to the customer's satisfaction.
wrong info
I received a mysterious phone call from a woman telling me my name and wifes name found in a wallet and that she had my cell and home phone #. Both Correct. she asked if we knew a certain person. I asked who she was but she said her name was not important. Bells started going off. I went to do a reverse phone number on white pages came up as a land line. I made a mistake here went to Intelius the info they gave me was totally bogus. Card was charged the $4.95 . (Bank will reverse if you complain) . Still pending . I tried to get into my now viable Intelius account and they had no record of it. I sent an email no replay They promised two coupons of $5.00 a piece in email of course no email no coupons rebate coupons. Finally today I called talked to Mark 11 asked for a refund he refunded the charge readily enough saying the service did not in fact give me the requested info. Verizon said it was a land line Intelius reported it as a cell phone. While on hold I cam upon this site and read they were also charging for a identity theft protection service I had supposedly clicked on. I did not. $19.95 a month. He said it was explained in the email I never got Spam filtered mail was checked through nothing there either. Besides per the system I did not exist. Mark 11 the rep there advised me of this I told him I did not want this charge and would not pay it and dispute it should it come on my account. Mark 11 advised I would not be charged. So In this case they at least paid lip service as to the fact that the $4.95 charge would be refunded and I would not be charged the identity theft service I had not asked for.The hold time was only 30 minutes . He asked if I wanted to close the account I informed him as yes, then called my bank to let them know of the ordeal. Advise do not come to this Site. 1. Any site that puts charges on your account without your prior knowledge is not a mistake but theft. the information is usually old or bogus by his own admission it could be two years old or so or just wrong if the number had been a prepaid cell or a new cell number.2. No way to trace but they charge you anyway. 3 no email confirmation sent at all. 4. no way to verify my information on line. bottom Line STAY AWAY. Tehy were pleasant to speak with but smiled and spoke positively to me to inform me that I had signed up for a monthly identity theft program to be billed monthly. contact BBB, Contact states attorney generals office. May not do anything to them but will add to a data base of complaints against them.
The complaint has been investigated and resolved to the customer's satisfaction.
dont' waste your money
My experience is similar to other reviewers. I gave them a social security number, and they gave me a worthless report consisting mainly of people who happen to have a similar name to the person for whom I was searching.
I filled out their email form to register a complaint, but never received a response.
Another nice touch is that they will try to get you to sign up for some identity theft protection service, and they make this service look like its part of the registration process. It's not.
This was a complete waste of fifty dollars.
The complaint has been investigated and resolved to the customer's satisfaction.
The crap they puyt on line lead people to believe you can get a number for free. Just try it and see how frsutrating and monopolized that market is. I would rather not have a phone than pay someone any time and every time I needed an unknown muber. Looks like trade commisison should check into this. The public informatin is not always FOR Sale
fraud/identity theft
I paid $22.95 for a background check for my husband which provided me with no information. After I paid them there were 3 fraudulent charges made to my card. I cancelled my card with my bank and when I spoke to a representative at Intelius she was very rude and hung up on me. A few minutes later my phone rang and I recognized the voice as being the customer service rep. I dealt with and she told me "You better watch your back b**** because I know where you live"Don't ever use this unreputable co.!
The complaint has been investigated and resolved to the customer's satisfaction.
I was ripped of by Intelius too. Months ago I foolishly used this company to look up a high school friend (never did get any info on her). it cost .95 to do the look-up. Okay, fine. Now I realize I have been charged 19.95 a month for what? I have no idea. I never signed up for anything. Lying cheats! Haveto get a new check card. Sad that these scam artists have control of banks. WTF?
On the 13th of April I went to Intelius to help me find relatives and was charged $49.99 twice. I did not order that amount even once. I wrote to you stating my complaint and was told I would have my money returned to my account in 7 days. the seven days have come and gone and I am out $100.00. I am on a fixed income and because of your inconsideration I now have checks bouncing around that I cannot pay let alone the overdraft price. If you have any compassion at all you would return my money to my account. PLEASE help me. Thank you, Penny Luccketta
they're a rip off
I signed up with Intelius to do a reverse phone lookup. It said the number was listed in their service, and for $4.95 I could read the information.
Once I put in my card information, I was automatically charged $9.90 and could not back out of the deal. When I tried, it automatically went into another service of theirs for identity theft protection. It took a lot of tries to back out of this page.
Then I got an email saying it would take 48 hours to get the phone # information. I called my bank, and they said I could file a claim against the company, but would have little chance of getting my money back.
Don't use Intelius! They're a rip off!
The complaint has been investigated and resolved to the customer's satisfaction.
Yes they have ripped me off. I went there payed $.95 then was charged $4.46 got nothing and found out I was charged $19.95 on 2/5 another $19.95 on 2/8 then another 0n 3/5, 3/8, and now 4/2, 4/3. I called several times even got a confirmation number still charged. Now I have a refund for 2 $19.95 charges but it seems I will have to fight for the rest of my money. I called and canceled in February, March and now twice in April.
I have had to cancel my card so no more charges can be debited from my account.
THEY ARE TOTALLY A RIP OFF! DON'T U EVER GO THERE LOOK FOR PEOPLE'S INFORMATION. THEY JUST WANT TO MAKE MONEY RIPPING OFF AND PROVIDE ANY INFORMATION THAT YOU'RE LOOKING FOR.
THEIR WEBSITE IS A SHAM! THEY DON'T DO ANYTHING AND STEAL MONEY FROM YOUR CREDIT CARD BECAUSE THEY NEVER GIVE YOU A REFUND EVENTHOUGHT U R NOT COMPLETYLE SATISFY WITH THE SERVICE THEY PROVIDE.
CUSTOMER SERVICE PPL TRAINED WELL TALKING VERY SMOOTHLY AND CLEVER NOT TO GIVE YOUR MONEY BACK.
THEY KEPT SAYING NO REFUND WHAT SO EVER AND OFFER ANOTHER FREE SEARCH FOR NOT GIVING MONEY BACK. HE SAID THAT'S THE ONLY THING THEY COULD OFFER EXCEPT MONEY BACK. BUT
WHY SHOULD i WASTING MY PRECIOUS TIME TO SEARCH FOR OTHER PPL'S INFO FROM THEM WHICH i DON'T EVEN SATISFY WITH THEIR SERVICE? i CAN IMAGINE THERE SHOULD BE MANY PPL GOT RIPPED OFF FROM INTELIUSL.COM AND GOT MAD AND WALK AWAY WITH 0% SATISFACTION.
DO NOT BUY ANYTHING FROM THEM EVEN IF IT IS CHEAP $0.95 SERVICE! IT JUST GONNA MAKE YOU TO PURCHASE ANOTHER ONE FOR NO USE.
Whenever you purchase ANYTHING from Intelius, they automatically enroll you in their "identity protection" service for $19.95 a month, and they never even tell you that you have agreed to it. This service consists of-literally-nothing and is just meant to rob you of $20 a month until you notice it. Do not use Intelius!
I agreed to pay $2.95 to find an address, never got it and later found out I had been paying $19.95 a month for an Identity Protection (that I could have gotten for $7.95) for 4 months! I don't even remember agreeing to this service. When I called them (from the number off my credit card statement) they removed one month and cancelled my service, but they still "robbed me" for 60 bucks! That's stealing without a gun! Avoid Intelius at all costs.
I wanted a reverse lookup of a Verizon landline # in NJ. They sent me name and address of some shmoe in Ohio. Went to 411.com and they had the right information (no info no charge). Fact is they will just make up garbage and charge you for it if they don't have the info. And they rarely if ever have any info. They refused to refund. They are 100% rip-off. Dispute ongoing.
About Intelius
The people search function allows users to locate individuals by entering a name, while the reverse phone lookup service helps identify the owner of a phone number. Background checks offered by Intelius.com can provide a more comprehensive view of an individual's history, which may include criminal records, past addresses, and employment history.
Intelius.com aims to serve a variety of users, from individuals trying to reconnect with old friends or family members to professionals conducting due diligence or tenant screening. The data provided by Intelius is aggregated from public records, commercial records, and other proprietary sources.
It is important for users to understand that Intelius.com is not a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA), and its services are not intended for use in making decisions related to credit, employment, tenant screening, or any other purpose that would require FCRA compliance.
Users can access Intelius.com services through a web-based platform, and the company offers different pricing models, including single report purchases and subscription options, to accommodate varying user needs.
Overview of Intelius complaint handling
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Intelius contacts
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Intelius phone numbers+1 (888) 445-2727+1 (888) 445-2727Click up if you have successfully reached Intelius by calling +1 (888) 445-2727 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (888) 445-2727 phone number Click down if you have UNsuccessfully reached Intelius by calling +1 (888) 445-2727 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (888) 445-2727 phone number+1 (425) 974-6146+1 (425) 974-6146Click up if you have successfully reached Intelius by calling +1 (425) 974-6146 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (425) 974-6146 phone number Click down if you have UNsuccessfully reached Intelius by calling +1 (425) 974-6146 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (425) 974-6146 phone number+1 (425) 974-8875+1 (425) 974-8875Click up if you have successfully reached Intelius by calling +1 (425) 974-8875 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (425) 974-8875 phone number Click down if you have UNsuccessfully reached Intelius by calling +1 (425) 974-8875 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (425) 974-8875 phone numberFounder+1 (877) 564-3253+1 (877) 564-3253Click up if you have successfully reached Intelius by calling +1 (877) 564-3253 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (877) 564-3253 phone number Click down if you have UNsuccessfully reached Intelius by calling +1 (877) 564-3253 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (877) 564-3253 phone number
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Intelius emailsswilloretta@intelius.com100%Confidence score: 100%Supportsupport@intelius.com100%Confidence score: 100%Support
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Intelius addressC/O Intelius, 500 108th Ave. NE, 16th Floor, Bellevue, Washington, 98004, United States
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Intelius social media
Most discussed complaints
The company Intelius and its affiliated/sister companies and parent company People Connect has compiled a dossier 10 (opinions to this review) intelius - beware it's a rip-off! 6 (opinions to this review) MEMBER ID: ********* with this company I used their company services back in May have 2022 the charge should have been 1 (opinions to this review) Intelius offers removal of personal data from their site but I've contacted them many times to remove my data for 1 (opinions to this review) how to get a refund for bogus charges!!! 1 (opinions to this review)Recent comments about Intelius company
MEMBER ID: ********* with this company I used their company services back in May have 2022 the charge should have beenOur Commitment
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They too tryed to charge a Walmart visa card that I had for my daughter to use, got lucky cause they couldn't get the charge, my daughter use it for her graduation and run it down to to $11.00 and the Intellius company was declined and sent me email to add funds in the account so the Intellius subscription could be up to date, go figure, my daughter did a .99 check on a phone # that kept bugging her and Intellius wanted to hook her up with a monthly charge as well, I canceled the card cause there like leeches, you can't get them off you. Had trouble with them a couple years ago (got me for 2 months) finally got them off the card with no pay back but noticed a few months later they started charging again, so if you get them to stop charging and don't cancel your card, keep an eye on it cause when your not looking they'll get you again without your permission, there theives man, leeches, sponges.
Larry
My name is Sydney Mitosinka. I was charged by Intelius for $19.95 a month for a subscription that I did not want. It has been taken out of my bank account now two months in a row without permission. I am very upset about this and I am going to contact the BBB to see if there could be some ramification for this. I have tried to contact Intelius by phone but only remained on hold for about thirty minutes without speaking to anyone. I expect them to discontinue this unauthorized use of my debit card and return the two payments they have deducted from my bank account.
on November8, 2008 you charged my American Expres cards an amount of $75.80 for a "subscribtion and membership fee" that was not called for and never authorized by me. Kindly issue a credit for this amount at once.
I am certain that this was an error on your partr.
Thank you, Lee P. Merel
I was also tricked by the Intellius Subscription service. I looked up one name for a 99c special deal, thought I read the fine print carefully to make sure I wasn't signing up for any additional charges, but then found monthly charges from Intellius for $19.95. Unfortunately, I didn't realize what it was until now, the day before the 3rd charge would have gone onto my credit card. My credit card company told me they could not dispute the charges because it was a recurring charge. The Intellius people cancelled my charge for tomorrow and told me that was all they could do. I asked to speak to a supervisor and the person came back on the phone and said their supervisor had cancelled the charge from a month ago. So I still paid the $19.95 charge from Sept 08, but got $40 dropped/stopped. My opinion? Intellius must make millions of dollars this way from unsuspecting people!
I was charged for subscribing to your company when I did not. My name is the only name on the bank account used and I did not sign up! Please return the $19.95 in my account and take me off your list. If ever my name appears again, it will not be me and don't put me on again.Thank you for your cooperation with this matter.
INTELIUS SUBSCRIPTION [protected] WA
Was on my account, I never subscribed to your serivce. Please reverse charges and remove me from your database. A dispute has been opened with my CC company.