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[Resolved] Intelius (Reverse Phone Number Lookup) / fraud

1 12971 Quarterback LaneFishers, IN, United States
Contact information:
Phone: 317-774-7420

After calling (or trying to call you on several occasions) I informed your company that you have made an error on my credit card. for one look up of a phone number at $4.95 I have now been charged $4.95, $12.90 and $49.90. what do you think you are doing. this is fraud!!! I expect a refund of $12.90 and $49.90 to my credit card immediately. if you are a reputable company you will be honest and take care of this problem. call me or e-mail me to let me know this is taken care of. thank you in advance for your cooperation.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Intelius Customer Care's Response, Nov 02, 2009

    If you require billing assistance, please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you.

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