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Indian Railways / misbehave and threatning by ticket counter staff

1 India Review updated:
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Respected sir,
on 18 november,2007 I was travelling by 3152 down (jammu tawi express) from gomoh junction to chitpur (kolkata) with my family, but sudden change in my relative's work schedule they also planned to travell. when I went to buy the ticket from the ticket counter of gomoh junction that time I requested the staff to give me two full ticket of sleeper class and one half ticket of sleeper class for3152 down (jammu tawi express) from gomoh junction to chitpur (kolkata).in return he gave me one and half sleeper class ticket no. 32995064 and one general class ticket no. 32995080.
When I asked him why he has given me one general class ticket instead of a sleeper class ticket then in turn he stated in loud voice "I have not taken contract for your whole family and abused me also and threatened me that you get lost from here or I will call the r. p. f. staff".
When I went to meet the ticket counter supervisor
Then I came to know from railway staff that he has gone for lunch to his residence.
In turn I went to the ticket collector's office and explained them whole incident but first of all they were not able to give the name of ticket counter staff and they were not ready to give me complaint book. but when I insisted then they gave me complaint book and they could not help us.
Lastly I lodged a complaint in the railway complaint book vide complaint receipt no.531774 dated 18 november 2007.
Time:1430 hrs
Following are the details :-
(1) reservation ticket no: 48678014
pnr no: [protected]
(2) sleeper class ticket no. without reservation:32995064
(3) general class ticket no:32995080
(4) my ircrc membership no:[protected]
I asked in ticket collector's office that if in mail/express train a sleeper class ticket can be issued without reservation then why general class ticket was issued and if it is not permitted then how sleeper class ticket was issued without reservation.
this thing I have brought to your kind notice and it is my request also to take the necessary action against the concerned staff.
thanking you,
Your's faithfully,
Rakesh pandey,
Irctc membership number:[protected].
Landline no:[protected]/32950361
Mobile no:[protected]/94

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Comments

Hi
  24th of Nov, 2007
Agree Disagree 0 Votes

yes ,proper action should be taken against the concerned railway staff for better improvement of services in indian railway and towards customer services............

Ra
  27th of Feb, 2008
Agree Disagree 0 Votes

Dear Sir

As iam being in Abudhabi, i tried to book ticket for my wife Siji Kottayil Markose on 27.02.2008 through my ICICI Debit Card., payment referrence No. 0054991417. But the system continuously showing "PAYMENT HAS BEEN MADE SUCCESSFULLY TO IRCTC INDIAN RAILWAY, KINDLY WAIT WHILE WE PASS ON YOUR PAYMENT CONFIRMATION TO IRCTC INDIAN RAILWAY". This transaction money has been deducted through my Account. Please try to pass this ticket this e mail ID or raviraj upadhya@yahoomail.com. My wife is travelling from TRIVANDRUM(TVC) to KOZHIKODE(CLT), MALABAR EXPRESS-(18.30pm), TRAIN NO.-6629. Please arrange me to provide me an ticket.

With Regards

RAVIRAJ UPADHYA

Bi
  17th of Apr, 2008
Agree Disagree 0 Votes

these ticket collecter are making the journey of the passengers more pathetic. rapid action should be taken against the corrupted person so that our trust towards the indian railway be stay forever.

Su
  5th of May, 2008
Agree Disagree 0 Votes

The Bangalore City railway station is dirty.There are no clean and dry toilets.The platform numbers and the exit dirctions on the footbridge are not adequate. the Monitor fixed in the platforms at a high level are in need of a great cleaning operation specially at the rear side of the monitor. More sitting space os required in all platforms for the aged, women and children and the handicapped.

The parking lot has to be cleaned and the attendents in uniform.Lot of garbage floats around Traffic cops near the entry and exit points is essential.

Sa
  5th of Oct, 2008
Agree Disagree 0 Votes

Respected sir,

MY MOM IS TRAVAILING IN KERALA EXP{2526} SHE HAS STARTED HER JURNY 04/10/08 FROM COIMBATORE TO MATHURA JAN.IN COACH NO B-2 BIRTH NO IS 01 .
IN THE NIGHT AROUND 10 O'CLOCK SOME PEOPLE CAME AND THEY STARTED DRINKING IN FRONT OF HER AND THEY SATRTED MIS BEHAVING AFTER THAT SHE CALLED T.T.E. AND SHE REQUEST TO CHANGE HER BIRTH, HE HAS GIVE 12 NO BIRTH, THE NEXT DAY 12 NO BIRTH PERSON CAME HE HAD ASK HER TO LEAVE HIS BIRTH AND HE WAS MISBEHAVING WITH HER T.T.E ALSO CAME HE ALSO DID MIS BEHAVE FOR CHANGING THE BIRTH WITH HER.
SIR SHE IS ALONE IN THE COMPARTMENT AS A LADY IF U WILL NOT PROTECT LADY IN TRAIN ITS A VERY SHAME FULL FOR UR DEPARTMENT AND FOR OUR RAILWAY MINISTER MR LALU PARSAD YADAV ALSO.

SO PLZ KINDLY TAKE ACTION AGAIN SET THOSE PEOPLE WHO WERE DRINKING IN TRAIN AND THE TTE ALSO.
SIR MY MOM IS FEELING VERY FEAR IF ANY THING WILL HAPPEN TO HER TOTALLY U AND UR DEPARTMENT WILL BE THE RESPONSIBLE FRO THAT.
THNKS & REGARDS
Saurabh

Sa
  15th of Jun, 2009
Agree Disagree 0 Votes

railway me sare aam maa aur behno ka apmaan kiya jata hai..lafango ke dwara. jo iske against me aawaaz utha te hai unki jabardast pitaai bhi ho jati hai. in lafango ke darr se pure train ke kisi bhi boggy ka koi bhi insaan virodh nahi karta. jo bhi loacals daily travel karte hai unhone apni jabardast unity bana ke rakhi hai..parso hi jab mai patna se gaya "Ranchi-Hatia express" se jaa raha tha toh...MASAUDHI junction ke liye jane wale sare log mujhe ek numbr ke kamine nazar aaye..jis boggy me mai baitha tha...usme bhi kareeb 25- 30 log jabardasti reservation boggy me ghus gaye..mai bhi galat tha kyun ki mai bhi reservetion boggy me ghus gaya tha..par mai jis birth pe baitha tha woh khali tha...lekin baki sare lafange sabhi ko jabardasti dara-dhamka kar utha diya aur baith gaye. kya mahila aur kya bacchi aur kya jawaan aur kya buddhe log..inhone sabko utha diya. aisa lag raha tha ki inka aatank sab jaantey hain..isliye kisi ne aawaaz nahi uthayi. it was a really ridiculous situation inside. they were speaking in silly languages. sari MAA aur behne baithi thi aur wahin par woh log "madarchod" aur "behanchod" ya "lauda" jaise words apne talking me use kar rahe the. (sorry .mujhe ye silly words likhne pade hai kyun ki situation samajh me aaye, agar mai sirf silly word likhta toh situation kitni buri hai ..ye samajh nahi aata). sab ke sab undicipilnd larke the. jab ek ne kuch khane ke liye liya toh kha - kha kar sab chhilke logo ke upar gira diya. par kisi ne kuch nahi bola darr ke maare. phir niche ek side ki seat par ek chhoti si bacchi apni MAA ke sath baithi thi uske paas ja ke 3 larke khade ho gaye. us larki ki umar 12 saal ke kareeb hi hogi. wahan ja ke apna chinese mobile nikaal kar bahut hi silly bhojpuri song bajane lage..oh my GOD ..sab log dekh rahe the par kisi ne kuch nahi kaha..(maine bhi nahi) us larki ne duppatte se apne muh dhak liye aur apni MAA ki taraf muh kar liya. phir bhi woh bajate rahe. aakhir me woh bol padi.."plz yahan mere kaan ke paas mat bajao..udhar ja ke bajao.." par aisa laga unke kaan pe kuch aawaaz nahi gayi..aakhir woh larki phir se muh dhak li..uski aankhon me aansoo aa gaye the. sare train ke log use dekh rahe the bt no one had dare to come forward. tabhi mere bagal me baithe ek buddhe ne kaha" are babu gana mat bajao..waise bhi bahot bheed hai..pareshani ho rahi hai" unogo ne dekha aur phir hansne lage..aakhir me us buddhe ne uth kar virodh karna start kar diya..itne me bhi train ke kisi bhi aadmi ne saath nahi diya. lafango ne us buddhe ko chup chaap baith jane ko kaha warna maarne tak ki dhamki di. aur unki insult karne lage..jab baat badne lagi toh achanak us buddhe ke bagal me baithe ek aur aged aadmi buddhe par hi chillaya " ab accha lag raha h ai na..jo thode se ijjaat ke baal bache hai woh bhi utaar denge ye log, inse muh mat lagao..sab masaudhi ke log hai, roz travel kartey hai, ek baar aawaaz lagayenge masaudhi junction par na ki "maaro- maaro...ek masaudi ke log ko peet raha hai toh jitne bhi 150- 200 yahan ke local log utrenge na ..sab buri tarah maarenge laathi aur dando se..in sab ko mai jaanta hu..mai bhi roz travel hi karta hu aur mai ye roz dekhta hu..bas chup chap kisi tarah se masaudhi aur jehanabaad tak paar ho jaiye ..tab tak jo bhi kartey hai ye log ..inko karne dijiye.."
ye tha jawab un logo ka jinko help karna chahiye tha. jab unka stoppge aaya toh sare larkey jaan boojh kar usi larki ke paas khade ho gaye aur jabardast comment aur mazaak karne lage. ek baar phir usi buddhe ne kaha.."are babu aage bado tumhara station aa gaya hai..tumhari bhi maa -behan hai..aisa kyun kar rahe ho?" magar kaun sunta hai..anth me us buddhe se behas start ho gayi..buddhe ne kaha ki "ek railway police aa jayega na toh tum logo ko samjha dega". tab woh log aur bhi buri tarah gali bakne lage "bualo saaale police ko..bulao crpf ko aur railway police ko ..dekhtey hai kaun kya karta hai..?" tabhi do larkey us buddhe ko maarne ke liye lapka..."maaro saala ye madarchod buddhe ko" tabhi usi ke ek larkey ne use rok liya...staion aa chuki thi aur woh log utar gaye...jaise hi woh log gaye aur train phir start huyi ...sab logo ne jaise raahat ki saans li.. itna toh saaf ho gaye ki itne door ki doori kisi narak se kam nahi thi ..ek dam aataank ke saaye me the sab log. jab jehanabaad bhi cross k ar gaya tab maine dekha ki RPF ke jawaan pata nahi kahan se nazar aane lage aur TTE bhi..is se saaf pata chalta hai ki locals ko har kisi ka support hai..police ka bhi aur TTE ka bhi.
kahan hai raiway me safety ki guarantee dene wale log? railway ki police garibo se unke baggage par 2 - 3 ruppayye lene ke liye hai? aur TTE without ticket walo ko pakad ke (sirf dehati moorkhon se) paisa kamane ke liye hoti hai.
kyun nahi RPF ki team saade dress me boggy ke andar baith thi hai? kyun nahi inko pakad ke jabardast pitaai ki jati hai? kyun nahi koi aisa numbr public ko diya jaye ya usi train me sare boggies me chhote chhote poster laga diye jaye ..jis par help line number ho taki train ke sab se piche wali boggy me baithe RPF ke jawaan ko chalti train me bhi inform kiya ja sake ki kis boggy me kaise log hai? aur help maaanga jaye...aakhir chalti train me kaise inform kiya jaye ki kisi ke behan ki ijjaat looti ja rahi hai? railway ne ek bhi no. diya hai? aur agar hum inform bhi kare toh woh kaise help karenge
?
n at last ..Swami RAMDEV kehte hai..ki " bure logo me unity hoti hai par sharif logo me nahi" kam se kam us boggy me 150 log sharif honge toh sirf 20 badmash loafer the par un me unity thi aur sharif sab dekh rahe the..baad me pata chal ki woh maa aur beti isi buddhe ke sath thi.
railway ke police hijdaa hai...aur pura railway department bhi..mai railway department se kehta hu " plz call me..mujhe RPF ke jawaan aur woh power de do..mai sirf 2 dino me pura situation change kar ke dikha dunga..chun chun ke maarunga ..sab saade dress me baithenge aur pakad ke jabardast dhulaai karenge...puri planning ke sath..
(mai us din kuch nahi kar saka iska mujhe bahot afsos hai. isliye ye baat mujhe chhain se jeene nahi de rahi toh maine socha ki kam se kam mai ye baat puri dunia ko bataunga...mai kuch toh karunga")
samir kumar. ...Gaya...9608787846, 9304229540

Vd
  29th of Jun, 2011
Agree Disagree 0 Votes

Dear Minister,
Please start one train From Mumbai to Hissar JN. Via Ahmedabad, Jaipur, Rewari, Bhiwani, Hissar.
Otherwise extension Mumbai Jaipur train to Up to Hissar.

We will very thank full to you for this because many passenger will be very happy and this route will cover 50% haryana and 50% rajsthan passenger.

Ab
  21st of Jan, 2016
Agree Disagree 0 Votes

I have visited the DELHI Sadar Bazar Railway station to made my MST From DELHI RlyStn to Okhla RlyStn but they have denied to make it and misbehave With Me Abhishek Kumar Sharma Mobile 9821525140

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