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2.2 90 Reviews

India Post / Department Of Posts Complaints Summary

27 Resolved
63 Unresolved
Our verdict: Engaging with India Post / Department Of Posts, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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India Post / Department Of Posts reviews & complaints 90

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12:00 am EDT

India Post / Department Of Posts Non reliability of a non private firm

I had paid my BSNL landline bill in Kadakom Post office( Chirayinkil, Trivandrum dist., Kerala ) in 23/07/07. The last date for the payment was 25/07/07. Today is 16/08/07 and my landline connection is temporarily disconnected and the reason BSNL have is the non payment of telephone bill. This was my first time bill payment in Kadakom Post office. When I contacted BSNL, they says "Who told you to pay the bill in Kadakom Post office? Such things are very frequent when it comes to Kadakom Post office." Now it's not only a matter of me, but also the matter of people coming under this post office (Kadakom Post office).

I think that the age of retirement is to be lowered. So that the old man(Post master) can free himself from this horrible job.

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N.Chandrasekaran
,
Nov 10, 2008 9:30 am EST

SB A/c (4313006) book not transfered for more than 5 Months from West Mambalam area to Virugambakkam area in chennai, Tamil nadu.

A/c holder Name - N.Chandrasekaran and C.Padma
A/c type - Joint

Reason:
We have shifted our house fro West mambalam to vrugambakkam. As per all rules we have requested for a/c transfer. But till date the book was not transfered due to this we are unnable to proceed and pay the RD amount.

When we approach the virugambakkam post office they asked us to contact west mambalam. If we approach west mambalam they asked us to contact t.Nagar branch.

Its wesr difficult for us. Please take necessary action to get the SB book as earlier.

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India Post / Department Of Posts - Poor service!

On 12/06/07 at 10:17 hrs, Bank of India, Sonepat Branch, Gita Bhawan, Sonepat-13001, Haryana had sent a speed post containing Double “Benefit Deposit Certificate to my address Saroj Rani, W/O Shammi Batra , H.No 192/2, CTI Air Force, Jalahalli West Bangalore-15. The details of the speed post are EHO 127134681N dated 12/06/07. After enquiry at Jalahalli West...

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12:00 am EDT

India Post / Department Of Posts Delay delivery of speed post!

I have sent a Speed Post from SPO, Mlakajgiri to WA-[protected] USA on 20/6/07 under Speed Post Document No.EE623717250IN and the same had to be delivered within 5 working days, but was actually delivered on 30/6/07 at 1-58pm(USA time) ie after expiry of 10 days. Hence requested to refund Speed Post charges vide my letter dated2/7/07 and subsequent reminder dated21/7/07 addressed to Sub Post Master, SPO, Malkajgiri, Hyderabad 500047. But I have neither received any reply nor the refund of Speed Post charges despite more than one month ten days have lapsing. Hence I request to arrange to refund the Speed Post charges expeditiously.

Yours faithfully,
Vali Ahmed.

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A
A R Kollam
, AE
Aug 09, 2011 8:33 am EDT

I too have bitter experience from India Post. they are very lazy and unorganized.

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India Post / Department Of Posts - Non-receipt of acknowledgment card

I had send one registered document on 21/5/07 through kamptee - 441001 head post office by registered acknowledgment card. Even till today i have not received acknowledgment card due to which the letter has been delivered or not due to all these factors. People are going to private courier what is the use of paying rs 45 when the same service are given by private firm in one day delivered at pune. j k sinha [protected]

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12:00 am EDT

India Post / Department Of Posts Poor service!

I have booked the above consignment on 4th july from Jeypore Head Post Office by speed post to N.I.T. Warangal in my sons name Rahul Jand. The packet contains all his original academics certificates in ORIGINAL, since his campus starts today. He is not being allowed to sit for campus without the Original certificates. The movement of the article is not showing on the site. A written complaint has been given at jeypore post office yesterday for which no action has been taken so far.Their official site is not registering the complaint due to some problem unknown to me.

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RADHESHYAM SOMANI
, IN
Dec 07, 2009 1:18 am EST
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DEAR SIR MY INCOME TAX REFUND CHEQUE IS BOOKED FROM SPEED POST ON 25-11-2009 AND TODAY 07-12-09 I HAVE NOT RECD THE POSTAGE AND WHEN I AM CALLING ON 033- [protected] THEN THEY SAID WRONG NUMBER SO PLZ TRACK MY POSTAGE MY POSTAGE NO .IS EW509314800IN

RADHESHYAM SOMANI
KOLKATA

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Lokesh
, IN
Mar 06, 2009 12:03 am EST

Dear Sir,

My demat account related document send by ICICI Direct.com on 19th Feb by speed post is still awaited.

On contacting, Speed post authorities stated, wait till holi or after 13rd March things shall be delivered.

The POD no is EM2283060481N.

what's the use of speed post if a document cannot be delivered from a state capital to another state capital even after 15 days.

I request u to shut down speed post or name it "Delayed post services "as it delays than a normal post.

Regds.
Lokesh

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NILESH RATHI
,
Oct 17, 2008 3:46 am EDT

sir,
a packet is send to me from newdelhi . before 20 days thru registered post .but yet not got to me.so kindly request u to reply me were is the parcel.register post docket no.0096

S
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sonu meena
,
Sep 15, 2008 8:02 am EDT

speed post not delivered in 8 days. Important documents. scholarship awaited

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Vipin
,
Aug 12, 2008 7:49 am EDT

Respected Sir,
I wants to complaint your postmaster I don't know his name he is posted in Narayna Village Delhi cantt-110010 post office
sir the matter is that on 12-08-08 I come that post at 2.00 pm and I ask him for registerd post he is telling to me that the registerd post service
is not their you should go any other post office I said ok but his known persone come he is just doing registry when I insist his words that (main nahi karta jo kar sakta hai kar ley) sir when I telling him about complaint he said ( ja jes marge ko bool de)
respected sir their is no disiplan and sir I sugust that their should be a signboard which shown their timings I am realy verysory to say that their is your service is realy very poor and that persons realy have no manners.
With Regards
Vipin
New Delhi

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patel dinesh.trikambhai
,
Aug 04, 2008 2:13 am EDT

respected sir,
i had sent few document to usa, by speedpost on 29/7/2008.i want to track it through your website.i could not able because of server problem of your web site.so let me know site other than indianpost.gov.in.please reply me.

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Nirav Pandya
,
Jul 14, 2008 5:05 am EDT

Respected Sir,

The Global Open University, New Delhi has send me my MBA books via No.1706, 1707, 1708 respectively. To the Name & Address : NIRAV M PANDYA
C-2/201, Aakashganga Flats, Sewashram road, BHARUCH - 392001 (Gujarat)

But i am very sorry to say that today Postman come to my home and told that this Three (3) register are very big. so, you have to come and collect it from Head Post Office, Lalbazar, Bharuch.

So, Sir / Madam.. Is there any rules defined for that, that if parcel is big than person has to collect from HPO. Kindly clarify it.

Otherwise i have to inform the University don't send the parcels from Speedpost or via Indian post... just send it via courier...

Thanking you,

truly yours,

Nirav Pandya

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Saswati Ghosh
,
Jun 20, 2008 9:14 pm EDT

My sister Mrs. Aditi Ghosh, sent a parcel with some articles for my ailing mother, Mrs. Mukul Ghosh, on 3rd June, 2008, from Secundrabad Head Post Office, Secundrabad, Andhra Pradesh.

The no was EN625585446IN.

The details given by Secundrabad Post Office shows, the bag reached Kolkata Airport on 3rd June at 19:43:40 hours.

From there it has not yet reached our residence in Barrackpore till to date ( 21st June, 2008).

We contacted Kolkata GPO ( ph. no [protected] ) and they gave us different times to call and finally told that the bag can't be traced.

Then again we contacted Mr. S.K. Halder, Manager, Speed Post Dept. GPO [protected]) on 19th of June and he assured it has reached and we will get that by 19th June. But till today, 21st June, we have not received the parcel.

The parcel contained goods costing more that Rs. 1000.

May I know where the parcel is gone ?

Who is responsible for this ?

We have printed proof that the documents reached GPO, Kolkata, then where is the parcel ?

How long we common people will suffer for the callousness of these so called central govt. employees ?

Why Mr. S.K. Halder, holding a responsible post is telling lies ?

I suggest that instead of increasing the salaries, DA s of these IDIOTS very year, the Central Govt. should also assess their performance.

There are many competent people in India, who are not getting jobs. Proper people should be recruited for the proper positions and these worthless IDIOTS, who come to decorate the office, should be literally KICKED OUT OF OFFICE.

I will be sending this complaint to every possible department.

Regards,

Saswati Ghosh,

Barrackpore

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rashmi singh
,
Jun 03, 2008 12:42 am EDT

not got my importan document which was a migration certificate from pune and was sendon 9th april 2008.tillthe date i didnt got it.the registry no is 11431

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rashmi singh
,
Jun 03, 2008 12:38 am EDT

hi
this is rashmi.i did my graduation from pune.now im going to do my mba course from bangalore.for that i need my migration certificate.i filled the form on 3rd april and submmited them on 3rd april.they told me i will get my migratin certificate after threee to four weeks.but since it was too late i said my brother to go and enquire in the university.he told taht the university has already send the migration certificate on 9/4/2008.but till the date i didnt got it.the registry no is 11431.
sir kindly help me.as it is the matter of my carrier.without my migration my addmission will be cancelled.i will be greatful to u if u can help me
thanks

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12:00 am EDT

India Post / Department Of Posts Non delivery of article on time

I am a resident of Mumbai and I have sent a valuable letter containing a railway ticket to Kolkata on 20th June from Mumbai airport via India govt Speed Post service. Even after 1 week the consignment has not reached the destination in Dhakuria (Kolkata). If I would have known the level of service of Speed Post, I would not have send any valuable letter through Speed Post service.

The web site is absolutely crap. It is showing for the last 3 working days that the parcel is bagged in office (Kolkata 700019) and it is Undelivered.

I strongly recommend others to use personal courier service rather than EMS speed post to avoid misplacement of articles.

Request others to share more of such issues.

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India Post / Department Of Posts - Parcel not delivered

I have sent a parcel on on 7th June (from JAPAN) and it has still not been delivered as yet my the SPEED POST of Mumbai, India to my parents! Its more than 10 days now, while I am writing this complaint. The tracking no. is as follows : EI741484262JP.

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India Post / Department Of Posts - Poor service!

I am a resident of Bangalore, India. I tried to send one speed post from Electronics City Bangalore post office to Shaktinagar, Sonbhadra Pin 231222 post office. but the operator at electronics city post office told me that speed post service to Shaktinagar, Sonbhadra is not available. His system is not showing this. But the fact is its available. I have...

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India Post / Department Of Posts Stolen everything from a Registered Parcel

Indian Postal system is a corrupted system, they have stolen everything from a Registered Parcel ( Parcel No - RP 1973). On the way someone opened the parcel from one side, stole everything, filled the parcel with garbages and packed again.

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J
jerry.cj
,
Jan 03, 2008 12:00 am EST

HI,

I am really disappointed by the Indian Post. I dispatched a Packet on 26th Nov 2007 with the Parcel no: ei026696699 , it was delived only today it was a x mas gift,, he didnmt recive i thought he can use it on new year The destination was canada.The amount which is charged for international post was 668rs for 280 gramsand the irony is even after spending so much of money the parcel is not delivered and the worst part is there is no information online,when feeded the number it says :
" Delivery information is not available at present.
Please try again later " .
The more ridiculous thing is the links for Complaint Registration dont work. It just doesnt let you submit the complaint and International destination cities are overlooked.
This is just inacceptable, there are so many emotions attached with a gift sent out and when something like this happens its too sad. I hope some enquiry is done or atleast some could tell me whom should we contact in this case . Help will be highly appreciated. and i need a refund too

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Ckta
, IN
Jul 04, 2012 5:32 am EDT

Indian Postal staff are corrupt and dishonest.
My experience especially with DLF Phase IV, Galleria Post office staff, an iPhone purchased on eBay was shipped... Tracked until leaving sorting facility and before reaching Local post office. I had been checking everyday for the parcel at the post office was told parcel not arrived. After 6 days of follow up decided to to a physical track of package to find the parcel was stollenn at the local post office.
Now writing letters to superintendent since last 20 days and while I have been told inquiry completed and culprit found, I have not yet been given anything in writing.
Don't know what to do
Ckta@yahoo.com

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K.N.Sujir
,
Jul 07, 2008 6:44 am EDT

Rgistered Post Parcel done on 23.6.08 at Sahakarnagar Post office India Pin 560092
under ur receipt No AIR RP A. RR332263165TN to Arvind Nayak USA Pin [protected] still not reached the addressee. Please look inot the aspect.

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pratikshah
, IN
Jul 18, 2007 3:20 am EDT

I have money order done on 19/06/2007 mo no A398 of amount 1400/- Rs to kesariya bihar from daman it is 1 month passed for the money order but the money have not reached to my destination the concern officer does not answer from daman they say we have send it on the same day and we will accept no complain before 45 days and from kesariya they say we have not received the order now what should i do.

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India Post / Department Of Posts - Package delivery problem!

I have sent a speed post (No. EE622447128IN)on 9th November from Madhapur (Hyderabad) to Chandigarh which contains my admission form and a demand draft of Rs 1000 for MBA admissions in UBS Chandigarh. But till date the status of the post is not available online, Its showing "Delivery information is not available at present. Please try again later". I have...

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