Indane Gas / no one pick the phone
Am myself, raj kumar, consumer number - 18615, h. no.810/7, govindpuri, kalkaji, new delhi-110019. I am getting gas supply from "indane gas distributor, govindpuri, kalakji, new delhi-110019. from the last 5-6 days whenever I am trying to book through phone, getting message that number is busy, by luck if it connects, then they were not attend the call. after booking also I am getting gas after 12-15 days only. previously I made a complaint through ur official website. but there is no response. really I am feeling very bad about ur indane gas agency service. if it continues like this... I will give excellent free publicity to the public who is known or unknown about indane gas. it may not effect ur business, but I do as well as I can... through media (being a media person).
Recently I booked gas on 23-04-2008, they said"within 10 days u will get it"and gave me a ref. no.12133. I have waited until 02-05-2008, the 10th day and made a call by 11 am. again they said"it will take 2 more days". I have asked"then why did u say 10 days", replied... it will take 2 more days sir... and put off the phone. tell me, if u r in the same place"how do you feel"? please think in that way... if u r unable to solve the problem, give me the permission to take a"spare cylinder (double-2nd cylinder) on my existing connection".
I am really disappointed due to this consumer service of"indian oil & indane gas agency govindpuri. you are requested to kindly look into this & do the needful at the earliest.
Thanks & regards,
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