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1.2 908 Reviews

IHOP Complaints Summary

58 Resolved
839 Unresolved
Our verdict: If considering services from IHOP with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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IHOP reviews & complaints 908

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10:57 am EDT
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IHOP horrible work envoriment

I'm a employee at Ihop in Bloomfield ct and I've been working there for almost six years the manager and owner of the store have absolutley no idea how to operate the store as a restaraunt we are always out of everything from food products codements not to mention that as employees we get treated like crap we get called peaces of trash theives also over worked and underpaid and this needs to stop the waitresses get desrespected by management the habits of this manager named Nazir Cheema takes food from the outside of the restaraunt and tries to make us re sell it to costumets inside I've him tell cooks to wash food that fell on the ground and reuse it we need help fast.

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10:27 pm EDT
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IHOP good food, bad mannered waitet

Eat several time (3 other occasions), no complaints with the quality of the food, but it always takes one bad waiter to overshadow all the merits of the establishment. The waiter in question, Tyron, on duty the evening of 31 July was rude in the following way. After waiting to be seated, the waiter beckoned me with his hand, like an Roman to his slave. I found this totally disrespectable, what he should have done was to use the civilized way, "This way, please". I responded to this disgusting manners by simulating his beckoning, to show my disapproval. As I got to my table to sit down, I distincting heard him say, "All right old man". This made me livid, to say the least, that as a paying customer I should be referred to as "Old Man". I am in my late fifties and I don't consider my self as an "Old Man". I didn't immediately say anything until I had finished the meal I had ordered. I then called Tryron over to my table and I politely told him about the hand jesture and "Old man" He of course denied having said that, and dis not even offer to apologize anyway, at least for the hand jesture. I will never again patronise Ihop in Ala Moana Blvd again. I hope the director of this establishment takes note of how he will lose future customers, just because of one black sheep.

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4:09 pm EDT
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IHOP bad owners

I have been an employee for 4 years at this IHOP and this last january we had new owners come in and make a WHOLE LOT of changes that we all had to conform to or "take your apron off" and leave. It was already ran by ### managers, and the building is disgusting, the ceiling leaks, the carpet is old and dirty, their are rodents and bugs, ### equipment, old broken furniture, nasty and unsafe break area. They never give us our break when there are lawfully supposed to, they post the next weeks schedule only 24 hours before it begins leaving no time to plan. Alot of the back of house staff are derogatory and make sexual innuendos and get treated different sometimes better by management, I also never see them wash their hands and they always have extra unpaid for food on there plates.
Today for me was the last straw! They make us as servers greet and seat, make small talk, get beverages, take their order, enter it and get any condiments, then deliver food, check on them and run out whatever they need, clear their plates, take their nasty plates to the dish area, scrape them off into a small garbage can, and stack them by style onto the dish table and separate the silverware into each container. Then of course we have to wash our hands because stuff is sticky and germy and dirty then go right back to a busy section full of people with the same needs. Oh and drop the ticket and take their money, schmooz them, and then go see who needs help because we are a team. Meanwhile the managers, and hosts are standing around and the bus boys are looking for something to do because we did it all and at the end of the day we tip them 2.5% of our hard earned money. HOW IS IT FAIR FOR SERVERS TO HAVE SO MUCH PRESSURE but the company claims to be a TEAMPLAYERS!
The owners have cut back so much on everyone else and have put too much on a server who cant even make enough money to support her family. They are demanding and controlling and arent giving the valuable employees much room to breath. THIS IS A PANCAKE HOUSE, a family restaurant, not a 5 star elite restaurant.
YOU JUST LOST A GOOD EMPLOYEE and I'm calling the Health Department.

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3:27 pm EST
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IHOP - food poisoning

Lesson for today: If you get food poisoning, make sure to get someone to take you back to the restaurant you get it from and get sick there. Because there is no way to test for food poisoning and there isn't a mass outbreak of sickness, you won't get anything! I am adding IHOP to the list of places I will never eat again. Just go to YellowPages.com and read...

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9:52 pm EST
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IHOP ripping off americans

Why in these hard times and especially times when corporations/businesses are making great profits do they continue to give the consumer less and increase pricing.

I was at a IHOP on spring street in san diego and ordered a nine dollar breakast and a small mlk.
When the super small milk came I asked how much for a small and large milk!
A small milk is $2.40 and a large is $3.00!
What is the cost per gallon of milk for this corporation/businesss?
What does the average person eating breakfast in IHOP pay for a gallon of milk?
I know that I pay an average of $3.00/gallon and corporation/business which buys milk in large bulk containers has to pay alot less than $3.00/gallon!
I refused my milk and lost my appetite after relizing what a fool I had become to spend my money like this!
There are sixteen cups in one gallon, do the math(16X$2.40=$38.40)
You could buy almost thirteen gallons @ $3.00/gallon!

STOP PATRONIZING GREEDY AMERICAN BUSINESS THAT DONT TREAT LIKE AMERICANS SHOULD TREAT EACH OTHER!

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dia3766
, BJ
Jan 01, 2012 11:01 pm EST

I agree it is a little pricey but that is the joys of having a restaurant you can charge whatever you want, not much you can do about it but not order it

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4:54 pm EST
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IHOP poor management

I know it was Christmas and virtually everyone else was closed. That isn't my complaint, there was only 3 waitresses on staff and a Manager way over her head. She complained about each customer coming through the door, yelled at the waitresses for not doing their side work(with a room full of customers she wanted them to fill salt shakers, wipe counters, clean coffee pots...) All the while we're all waiting for our orders to be taken and delivered. Many tables got up and left, the manager actually thanked them. I have worked the past 30+ years in the restaurant field and was appaled that she never lifted a finger once to help anywhere. Complained that people were coming in and complained to us as we were leaving that she was low on quarters and dimes. I payed with a credit card, I didn't need any change and didn't need to hear that she was low. She belittled the waitresses in front of customers and made my eating expreience a poor time out. My LAST visit to IHOP. By the way our waitress was FANTASTIC and was working her butt off. Tipped well by us...

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5:58 pm EST
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IHOP slow uncaring manager

The manager was asked to change a $100.00 bill and took fifteen (15) minutes to get the money to the server. When asking the manager why it took 15 minutes SHE said she was busy with other matters. She acted uncaring and as though she was making a statement that a customer should not pay their bill with a $100.00 bill. She took her sweet time getting me the change. This place is poorly run by...poor manager.

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I AM ALWAYS RIGHT
Pittsburgh, US
Dec 07, 2011 1:51 am EST

Troll parade

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I AM ALWAYS RIGHT
Pittsburgh, US
Dec 07, 2011 1:10 am EST

You like being a teacher. Well I have one for you. The comments should be about the complaint. Use the PM or create a Discussion if you want to troll, educate, trash talk, or have off topic comments. Feel free to share this tip with your Rhyming pals.

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fisty mcfist
St. John&, CA
Dec 04, 2011 9:02 pm EST

Seriously grow up, the world does not revolve around you. Learn to wait your turn.

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I AM ALWAYS RIGHT
Pittsburgh, US
Dec 04, 2011 8:32 pm EST

Agree with the other 2 comments. She didnt ignore you or not give you the answer along with the change. You are not her boss that she owes a detailed explanation.

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moonpies
fw, US
Dec 04, 2011 6:19 pm EST
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do you know exactly what she was busy with? Perhaps it was something that could not wait.

Your complaint is based on assumptions.

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2:22 pm EST
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IHOP veterans day

I am a disabled american veteran. I decided on nov 11th (veterans day) to call ihop to see if they had a veterans special. denny's does so I figured ihop would. when I called, the woman who answered hung up on me. then I called back and the manager answered then he hung up on me. no one answered my question, to which i'm sure the hanging up was the answer.

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onley4417
Lacey, US
Nov 11, 2011 7:03 pm EST
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Ihop in Tacoma, WA is not doing any kind of veterans discount. I definitely will not be going back to Ihop again...

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ATX1234
buda, US
Nov 11, 2011 6:52 pm EST
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Ihop in Austin, TX does not given Veteran Free Meals, they do offer a small discount but not free like most other restraunts. Very dissapointed with IHOP. Will go to competitors next time.

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Shobiizliz
Frisco, US
Nov 11, 2011 5:34 pm EST

I am a veteran too. They are probably slammed today. Just show up!

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12:10 am EST

IHOP deceptive practices

My friend and I arrived 9:50 PM and were given a menu by the employee doing the seating:
1. Ordered Breakfast Sampler with menu price of $7.99
2. Upon receiving bill, Breakfast Sampler was $8.99
3. Explained to waitress that menu showed price of $7.99
4. She brought two menus, one showed $7.99 and the other $8.99
5. She said the computer changes price at 10:00 PM and said I would have to pay the higher price
6. I politely requested she get it changed, and she went away
7. She returned without adjusting the price, so I just paid and left
8. Menu did not state prices were good only to 10:00 PM or that prices would be greater after 10:00 PM
9. This is certainly a deceptive practice. HOW MANY CUSTOMERS DOES IHOP RIP OFF IN THIS MANNER?
10. I WILL NOT PATRONIZE IHOP IN THE FUTURE

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2:09 pm EDT
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IHOP rude/racist waitress

Yesterday, My husband and I went to take my best friend for breakfast at Ihop off chapman.
The only nice person was the Hostess, we sat down we ordered coffee and my friend sprite
The waitress spilled coffee all over the table didn't apologize, no spoons for our coffee and
I'm about to drink the coffee there's LIPSTICK on it bright pink! I told the waitress nicely about
It she says OK and rolls her eyes at me... then we ordered our food the waitress was nice to my friend, But to my husband and I we was rude and rolling her damn eyes again... when we got the food, it loOKed like they just threw up! The tomatoes were not dice, no salsa, no utensils
Our omelettes looked like hell! My husband cut the end of the omelet to take a bite, he finds
HAIR, loOKed like a pubic hair to me! I asked for the manager that we were leaving and we were not going to pay! That is BS! I used to be a waitress and I never did that to one!

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successones
Saint George, US
Oct 31, 2011 7:07 am EDT
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IHOP can be as bad as Denny's because they are independently owned franchises. My advice is take the complaints directly to the district manager, that way they can easily speak to the waitresses and correct each of these problems.

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GoldOpals Opals
Karcultaby, AU
Oct 31, 2011 6:54 am EDT
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That sounds horrible. What did the manager say? May I suggest that if you do claim there was racism, mention it in the complaint instead of the comments

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kittykattn
, US
Oct 30, 2011 4:57 pm EDT

My friend that took me is Spanish and I'm white. My friend was nice to her, but when my friend would talk to the waitress she would roll her eyes and wouldn't respond back to my friend. The waitress gave a cold shoulder like my friend got. I wanted to kick her ### for treating my friend like crap...

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6:05 pm EDT

IHOP attitude problem

At about 1045 today, 7 July 2011, my wife and I entered this IHOP restaurant. We had driven 30 miles just to have breakfast at IHOP. Well we entered the restaurant and waited for the hostess as the sign said.

We waited quite a few minutes to be approached by anyone, then a waitress and the manager came out of the back of the rest. It was obvious there was some tension between them, the waitress decided to seat us, but only after complaining about rotating tables with another waitress. She took us to a booth as we requested and asked what we wanted to drink, we told her coffee and she said “ok, I will be right back”.

Well 15 or 20 minutes later still no coffee and this waitress was seen entering tickets in the computer. Obviously this is more important than customers. There was another young waitress walking about doing nothing. I asked her to remind our original waitress that we hadn’t got our coffee as yet. Her reply was “oh she is entering tickets into the computer, she will be with you as soon as she is done”.

She never offered to get us our coffee or take our order to help the other one out, she just flounced off as if she was too good to wait on us. She didn’t bother to tell our waitress about our coffee just walked away.

Well, I am not a patient man so I said well with the attitude in here today, we aren’t going to get waited on and the food will be lousy anyway. We left and ate at the waffle house which we never wanted to do cause they are nearly as bad as this IHOP.

There was an attitude problem there, the manager didn’t care what was going on with the customers. Your llagrange business needs help.

By the way, in case they try to tell you they were busy, no they were not, there were only 4 tables including us in the whole place. We wont be patronizing that place again. Its too bad too and we always have enjoyed IHOP.

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1:36 pm EDT
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IHOP brazen uncleanliness

I should have known something was wrong when I was the only diner, while the Panda Express next door was half full at 4:30 on a Friday, but I wanted a cushy booth seat. After ordering, I visited the women's room, noted that it really needed attention, and flicked on the red toggle light switch by the sign that asked me to do so. After a leisurely dinner with a book, during which I remained the loan customer, I again went by the restroom to check my teeth. The trashcan remained overflowing, the sink counter was still dirty, (I didn't venture forth to check the stalls), but - WAIT FOR IT - the Needs Attention light had been turned OFF! I do believe during my hour there, I saw a waitress (good service), cook (good food), other person (? busboy), and perhaps a manager. Perhaps this franchise is owned as a tax loss; if so, it's a shame for the company and the odd, from out of town, unclued-in diner.

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3:05 pm EDT
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IHOP rude and abusive teatment

Gentlemen: Ineed to place a serious copmplaint against the Barceloneta, Puerto Rico IHOP Restaurant manager because of abusive and rude treatment received on july 26, 2011. My family and me had to wait almost 3 hours before been attended. the food had a very bad appearance, almost uncooked, different food from the original orderd. the manager never came to our table to listen to our complaints and never apologize, not improved service. Orders needed to be repeated because no satisfied specifications ordered. There were few customers in store. I consider the manager need to be better trained in order that dealing with customers get improved as well as customer satisfaction. Please, kindly inform how I can place a formal complaint online.Mmy best regards. Hiram Maldonado 2 Ave. Princesa, Paseos Reales, Arecibo, Puerto Rico. [protected]-7946

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rachel leddington
Union, GB
Jul 03, 2012 9:26 am EDT

Three hours yeah right.

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maldo0041
Kingsland, US
Jul 03, 2012 9:20 am EDT
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Mr. Maldonado - I strongly recommend that you contact IHOP's corporate office. They provide a website for these kind of customer feedback. Just copy this link into your browser: http://www.ihop.com/index.php?option=com_wrapper&Itemid=62
Their phone number is [protected]. Hope this helps -
Your son from Georgia :) - Hiram A. Maldonado - Bendicion !.

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1:25 am EDT
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IHOP manager/shorthanded

I eat at IHOP all the time at the South Dale Mabry Location. Well tonight there was issues. There were 3 servers. 2 Females and 1 male. We received the male server. We were not told anything about a wait time or other problems. We ordered our dinner and then waited. As we waited I watched our waiter run back and forth from the dining area to the kitchen to help cook and serve the customers. There was a large party of 3 adults and quite a few children in the back. The Mother of those children came up to the waitress and asked for all the food for her children...she was very upset because the service was extremely slow and only some of her kids received food. Since my son and I were sitting next to where the food is prepared I watched as most of the food was getting microwaved because it was not coming out at the same time. She told the lady who was trying to cook that the parents and children were getting upset. The Mother of the kids came up again and asked to speak to the manager. She was told he was running late and was supposed to be there a half hour ago. The Mother walked away again. Meanwhile we are still waiting for our food. When our food came (i had 2 eggs over med. potatoes, bacon, and white toast.) My son had funnel cake. My eggs were hard and cold, my toast was burnt, and my sons funnel cake was half cooked on one side and burnt on the other. I also got my toast 5 min after i got the rest of my food. 45 min late the manager shows up and goes into the kitchen and starts to cook. The waitress for the lady and kids told him that they did not want to pay for the food. The manager asked why and how much the food was and he said he would call 911 that she needed to offer them a discount. Meanwhile the couple behind me received their food and it was wrong. The soup was cold the gentleman's burger was wrong and he demanded a refund for his food. The manager not only ignored the waitress and waiters comments but acted like he had done nothing wrong. The poor servers were getting treated like crap because that guy did not properly schedule employees or should have shown up sooner if he knew they were shorthanded. Our waiter/cook/whatever else gave us a huge discount but I was very disappointed in our dinner and I would have really reamed that managers ### if they were not so busy. I did not want to be the cause of someone else's food being late or cold.

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4:54 am EDT
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IHOP manager's bad attitude

First off, I was treated very well by the servers. Prompt and courteous service. My problem is with the female manager who was rude to the waitstaff several times, talking down to them and being quick-tempered in front of customers. She completely ignored the poor Fedex guy who was trying to make a delivery, then made him wait while she helped customers to their tables and worked the cash register. When she thought nobody was paying any attention, she proceeded to belittle him in front of myself and other customers as well. I felt so bad for the guy. I don't see how she can keep her employees coming back to work every day with that attitude. I've got plenty of options for eating out in Renton. I'll take my business somewhere else from now on.

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server2
kent, US
Sep 12, 2011 4:30 pm EDT

Renton Ihop employee here. Sorry your experience was not good but I have to say we like our boss. She celebrates our birthdays and helps us out way more than she is required to. Seating guests and taking the register is very helpful and not required of her. Most businesses do not accept fedex deliveries during key business hours- this was the issue at hand here and it has taken quite a bit of effort to get that fixed. I hope that if you ever do return you will have a good experience here but I must say the boss is one of the reasons I do keep returning to work on a daily basis.

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8:40 pm EDT
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IHOP manager

I work at the ihop off of mercury in hampton, va. The manager that is over the store is Steve Brown. He is a nasty man and he sexually harassed alot of the women in the store when he was the actually manager not the district. The enviroment is uncomfortable, everyone always feels like they never know when their going to get fired because when he is a bad mood it affects everyone because he takes it out on all the employees. The store is falling apart inside and outside.Everytime oar comes everything is our fought even though the employees can't do anything about the smell in the bus area because the building is so old, the floor are unsafe, and outside interior is in bad shape. I feel the cooks may have it the hardest being that the kitchen is very hot in the summer and there is no a/c or heat for the winter time for them. Again that's our fought even thought we are just employees.The employees are afraid to say stuff about any of this because we are all afraid to speak our minds because nobody wants to get fired! He needs to be investigated and i'm sure some of the employees will vouch for this message. I would like to remain anonymous- but something needs to be done. Our main manager now is very nice and listens to us. Steve is good manager/district if you put the sexually harassment, the belittling, trying to cut labor by getting rid of all the greatest cooks in the store, and making people feel uncomfortable.

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Dreadgirl88
, US
Nov 01, 2018 3:17 am EDT

Ordered a steak and egg breakfast from IHOP of Neptune, Zachary took order, $45, when I got home I was given the dinner, called the manager and he argued with me like I didn't know what I had ordered, no compensation for there mistake, my food was mixed together worst $45 that was spent today, awful!

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Ashley Dillon
olathe, US
Jan 25, 2013 4:42 am EST

bad food, bad management the woman was terrible should be fired. Herd her yelling and running like she was crazy need to take her med or stop using drugs. was better a month ago, it seemed like it was heading the right way not Any more.

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jbraddy2
, US
May 20, 2012 4:07 am EDT

i hop has the means manger ever yell at his staff yesterday me my mom my dad my grandma and my little sister went to ihop and the waitress took our order and she was doing fine the my mom my grandma and my little sis went out side and the our waitress was out side crying and she said '' she was not going to get disrespected like this ans she was there all day and that she wanted a phone because she was calling the cop '' i agree with her i wish he would talk to me like that! :(

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debbie kinder
Maryville, US
Sep 04, 2011 11:19 pm EDT

My husband and I both ordered omlets and a order of 2 banana pancakes with strawberries and cool whip. Everything was fine till we got ready to eat the pancakes and there in the straberry syrup was a fly. Got the waitresses attention showed her...she took it back to get us fresh. The manager came over an apologized, went to get us new ones. Came back asked if we had to have the banana's in the pancake as that would take longer to cook or if they could just slice some bananas on already done pancakes. So that is what they did. Then when we were given our bill $27 dollars and change there was a survey attached so I thought I would fill that out when we got home. Well when we paid in cash, the waitress took it and was gone for ever all she had to do was bring us back $5.00 in change ( which we intended to leave anyway as her tip ) instead she came back and asked if we needed that change or our receipt. So we told her to take the $5.00 as her tip and we won't be going back! The lady at the table next to us had already asked for clean silver ware before she had even ordered. Poor management...Told the waitress and manager that our son-in-law is the state health inspector for that area...he is on vacation in Virginia didn't wait for him to get back, it only took us 45 minutes to get home and I had already called him and reported this. So we will see if they get there act cleaned up !

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William Brown
,
Jun 11, 2008 2:14 pm EDT

On june the 7th at about 1:30pm my car was parked at the front door of the restaurant. I went to my car to start it to get the air conditioning going because it was about 100 degrees outside. I accidently locked the keys inside the car with the engine running. I went back into the restaurant to inform my wife what happened. While inside I asked about two employees if they had a hanger or something I could use to get inside my car. One said we don't have anything. The other went to look for something but could not find anything. I then went to the Radio Shack store to the rear across the parking lot. The employees in there helped me with a make-shift device to try to use. After standing in the heat for about twenty-five minutes trying to get in the car I had no success. I then glanced into the restaurant and saw two emplyees looking out the window toward the corner of the store. I looked in that direction and saw my wife tyring to get a small piece of tree lim off of a tree to try to use as another device to help get into the car. I went over to assist her because I did not want her to get bruised by the branches in the tree. My wife then walked back to the car when the manager came out, stepped in her path, got in her face and said to her with a very demanding tone "You just going to deface my property?" He said the same thing to her about four times, staring at her as if she had committed a major crime. My wife stood silent. I then told the manager " Sir, all ew are trying to do is get in our car. We did not mean your tree any harm. We apologize." He then said, "THAT'S ALL I WANTED TO HEAR! And then he turned around and went back into the store. Ten minutes later I finally got into the car using the tree lim.
In 100 degree heat this man was more concerned about someone taking an 18 inch long by 1/4 inch round piece of lim off a tree than trying to do something to help.
He treated my wife with no respect as a woman.
He treated us both without respect as paying customers.
This man owes us an apology.

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syndiii
Yucaipa, US
Jun 09, 2010 7:48 am EDT
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That has too be the vile place too work in and eat at! the food is always 1or 2 days old mold is taken off before it is severd and not to mention the foul mouth cooks saying rude and sexual comments and not judt to the staff the woman customers hear them as well one day a woman heard then she was so upset she went o the manager on at time time and told him what had happen.I was so taken back when he infact went to the cooks and told them and they all got a good laugh thinking it was funny...its the most viel place too work so if you want a job don't go there you will be used and treated like a dog!

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Hungrybob
West Palm Beach, US
Feb 05, 2012 9:09 am EST

Eggs-cooked solid ...pancakes-burned...coffee-luke warm and weak...service? HORRIBLE! Male server 3am mon. Feb 2nd should be canned!

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Emilio Navarro
Antioch, US
Jan 18, 2010 2:43 pm EST

I asked the server about the crapes and what was in them and he acted like a real creep! He said check the menu I dont know! Then when my wife asked for more pancakes, he said he had to warn us not to share because it was an all you can eat deal. I felt like he was the pancake patrol and did not finish my food.

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8:03 pm EDT
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IHOP allowing a man's pet to die

This is THE full media story on the man's pet that officer's and Ihop allowed to die. Ihop allowed this man's pet to die in their very own parking lot and did nothing not a single damn person did anything to help this man's dog. http://www.wjla.com/articles/2011/06/loudoun-county-man-blames-sheriff-s-deputies-for-death-of-his-dog-61779.html
This is sickening and disgusting that no employee nor officer's of the law helped this helpless animal. I am no longer going to spend my money on IHOP food anymore due to this horrific event that took place killing an innocent animal in their parking lot and the employee's and managers did NOTHING!
JUSTICE FOR REX!

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11:05 am EDT

IHOP server rude

My wife and I have been eating at IHOP s restaurants all over the country on our vacations. I usually don't go on the websites of companies, but the service at the IHOP in South Portland Maine was terrible.We stopped for breakfast and received the worst service ever. Our server Amanda was rude. Her shirt was to short and very tight, we saw a character from sesame street Almo my wife tells me. She was very involved in talking to her friends on phone and texting. When she came over to check we asked for a glass of water and she made a very dumb joke (there well went dry) and she laughed, we did not. My wife and I were so appalled at this experience that we asked for our bill paid and we left VERY VERY DISSATISFIED. We then noticed a cracker Barrel down the street were we went for the rest of our vacation, the service was wonderful, food good and we felt that our presents wasnt a dollar in their pocket.
We asked a server also on our way out who the manager was and guess what, it was Amanda our server. We think that maybe she should go to cracker barrel and see how proper service is conducted.
Thank you again and hopefully this women will either get some morals or be removed from her position.

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IronGrudge89
IronGrudge89
Mountain Top, US
Jun 02, 2011 11:57 am EDT
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Apparently telling jokes and being friendly is "rude" nowadays. I think it's time to step out of that bubble you're living in. Typical ###.

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4:18 pm EDT
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IHOP payment before you eat

The waitress brought the bill with the food. Then demanded payment. I gave her my credit card and then she returned for the signed receipt. I told her I was not going to sign it until I had finished eating. So she went and got the manager and she said that's the way they are doing it now. I have never had anyone demanding payment before you have finished eating. Won't be going back.

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4:01 pm EDT
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IHOP everything

I have eaten here a lot. My wife works here.

She wanted to go to the doctor, but they said you had to have a doctors note. Doctors visit =$500. Average server pay per week is $350. So in order to miss any work at all she needs a doctors note. I think it is aweful that in order to miss work it takes over a weeks pay. How can you expect to keep employees if they have to spend $500 to miss a day of work which is actually needed.

The company does not offer health insurance, but they require a doctors note? That is a fallacies of the highest sort. How can you go miss a day that is important and afford over a weeks work to do so. I think the fact that a doctors note is required no matter what is ridiculous if the company does not offer medical insurance.

Anyone else see a problem here.

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sarahjay
, US
Apr 28, 2011 2:46 am EDT

SSorry, comment was posted in. Wrong forum...

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sarahjay
, US
Apr 28, 2011 2:43 am EDT

Eat broccoli?

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Wpayton5599
Bolingbrook, US
Apr 18, 2011 4:46 pm EDT
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chevy...Only in the United States can we see a system like Canada's health care system and decide that it is just not right for us. We would much rather pay through the nose for private insurance and force our employers to pay through the nose for it, and then flip a coin to find out if we are actually covered.

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chevypride98
sand point, US
Apr 17, 2011 9:45 pm EDT

yah wtf 500 dollars for a doctors visit here. Well i guess your not canadian, here our medical covers everything.

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Wpayton5599
Bolingbrook, US
Apr 13, 2011 4:18 pm EDT
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$500 for a doctor's visit? Where are you taking her? I don't know any doctor that charges $500 for a visit. Your story is very fishy. You could go to a local free clinic and get a note to miss work. It sounds like your wife has missed work before, and they are calling her bluff.

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pobarjenkins
Minneapolis, US
Apr 13, 2011 4:04 pm EDT
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You're acting like iHop is the only company that does this. Every job that I worked in college did this. It's may not be easy, but they are within their rights to expect these things. Maybe your wife should look elsewhere for work.

IHOP Customer Reviews Overview

IHOP, also known as the International House of Pancakes, is a popular American restaurant chain that specializes in breakfast foods. The restaurant has been in business for over 60 years and has over 1,600 locations worldwide. IHOP is known for its extensive menu of pancakes, waffles, omelets, and other breakfast items, as well as its friendly service and affordable prices.

Overall, IHOP has received positive reviews from customers. Many customers praise the restaurant for its delicious food, generous portions, and affordable prices. The restaurant's pancakes, in particular, are a favorite among customers, with many describing them as fluffy, flavorful, and perfectly cooked.

Customers also appreciate the variety of options available on the menu, including gluten-free and vegetarian options. The restaurant's service is also highly praised, with many customers noting the friendly and attentive staff.

However, some customers have noted that the restaurant can be crowded and noisy during peak hours, and that the wait times for a table can be long. Some customers have also reported issues with the quality of their food, although these complaints are relatively rare.

Overall, IHOP is a popular and well-regarded restaurant chain that offers delicious breakfast foods at affordable prices. With its extensive menu, friendly service, and convenient locations, it's no wonder that IHOP has become a favorite among breakfast lovers across the country.

IHOP In-depth Review

Overall Rating: IHOP is a popular restaurant chain known for its delicious breakfast options and friendly service. With a wide variety of menu items, affordable prices, and a commitment to cleanliness and customer satisfaction, IHOP is a great choice for a satisfying meal.

Website Design and User Experience: IHOP's website is well-designed and user-friendly, making it easy to navigate and find the information you need. The layout is clean and intuitive, with clear menus and search options. The website also provides helpful features such as online ordering and a store locator.

Menu Variety and Quality: IHOP offers a diverse menu with a wide range of breakfast, lunch, and dinner options. From fluffy pancakes and omelettes to burgers and salads, there is something for everyone. The quality of the food is consistently good, with fresh ingredients and flavorful dishes.

Pricing and Value for Money: IHOP offers affordable prices for its menu items, providing good value for money. The portion sizes are generous, and the quality of the food justifies the prices. Additionally, IHOP frequently offers special deals and promotions, making it even more budget-friendly.

Customer Service and Staff Friendliness: The staff at IHOP is known for their friendly and attentive service. They are always ready to assist and ensure that customers have a pleasant dining experience. The waitstaff is knowledgeable about the menu and can provide recommendations if needed.

Cleanliness and Ambiance: IHOP maintains a clean and inviting atmosphere in all of its locations. The dining areas are well-maintained, and the tables are regularly cleaned. The ambiance is warm and welcoming, creating a comfortable environment for customers to enjoy their meals.

Accessibility and Location: IHOP has numerous locations across the country, making it easily accessible to customers. The restaurants are conveniently located in both urban and suburban areas, with ample parking available. The locations are also wheelchair accessible, ensuring that everyone can enjoy a meal at IHOP.

Online Ordering and Delivery Options: IHOP offers online ordering through its website, allowing customers to conveniently place their orders for pickup or delivery. The online ordering system is user-friendly and efficient, making it easy to customize your meal and add any special instructions. Delivery options are available through third-party delivery services.

Special Offers and Promotions: IHOP frequently offers special deals and promotions to its customers. These can include discounted meals, limited-time menu items, or loyalty program rewards. By taking advantage of these offers, customers can enjoy great savings and additional value.

Social Media Presence and Engagement: IHOP has a strong social media presence, with active accounts on platforms such as Facebook, Instagram, and Twitter. They regularly engage with their followers by sharing updates, responding to comments, and running contests or giveaways. This allows customers to stay connected and informed about IHOP's latest offerings.

Health and Safety Measures: IHOP prioritizes the health and safety of its customers and staff. They adhere to strict cleanliness and hygiene protocols, including regular sanitization of high-touch surfaces and proper food handling practices. IHOP also follows local health guidelines and regulations to ensure a safe dining experience.

Dietary Restrictions and Accommodations: IHOP offers a variety of options for customers with dietary restrictions or preferences. They have a separate menu for gluten-free options and can accommodate other dietary needs upon request. The staff is knowledgeable about allergens and can provide information about ingredients used in their dishes.

Loyalty Program and Rewards: IHOP has a loyalty program called MyHOP, which allows customers to earn points for every dollar spent. These points can be redeemed for discounts or free menu items. The program also offers exclusive perks and promotions for members, making it worthwhile to join.

Community Involvement and Corporate Social Responsibility: IHOP is committed to giving back to the community and being socially responsible. They actively participate in charitable initiatives and support local organizations. IHOP also focuses on sustainability by implementing eco-friendly practices and reducing waste.

Additional Services and Amenities: In addition to its dine-in and takeout services, IHOP offers catering for special events and occasions. They can provide customized menus and deliver the food to your desired location. IHOP also has a gift card program, allowing customers to share the joy of IHOP with their loved ones.

Consistency and Reliability: IHOP maintains a high level of consistency and reliability across its locations. The quality of the food, service, and overall experience is consistently good, ensuring that customers know what to expect when dining at IHOP.

Feedback and Reviews from Other Customers: IHOP has received positive feedback and reviews from many satisfied customers. People appreciate the delicious food, friendly service, and affordable prices. The restaurant chain has built a strong reputation for consistently delivering a great dining experience.

Comparison with Competitors: IHOP stands out from its competitors with its extensive menu variety, affordable prices, and commitment to customer satisfaction. While there are other breakfast chains available, IHOP offers a unique dining experience that keeps customers coming back for more.

Recommendations and Improvements: One area for improvement could be expanding the vegetarian and vegan options on the menu to cater to a wider range of dietary preferences. Additionally, enhancing the online ordering system to include more customization options would further improve the user experience.

Conclusion: IHOP is a reliable and customer-focused restaurant chain that offers a wide variety of delicious menu options at affordable prices. With friendly staff, clean and inviting locations, and a commitment to customer satisfaction, IHOP is a great choice for a satisfying meal. Whether you're craving pancakes, omelettes, or burgers, IHOP has something for everyone.

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Contact IHOP customer service

Phone numbers

+1 (866) 444-5144 +1 (818) 637-3079 More phone numbers

Website

www.ihop.com

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