IHOP – Page 46

I wont be back to this establishment again, the service is poor, the servers stad behide the wall thinking that no one can hear the coments they are saying about us, I was very put off by a female server and the lady that was in charge, I think she was called Kaylene or something to that nature, she was bad mouthing the guest, and using profanity, I wont bring my buisness back to that reataurant again, the food was great but the service is very poor, Angies is where I will go from this point on

I went to the IHOP (Atlanta) in Buckhead on Peachtree at about 11pm with family after an outing. When we arrived the outer apperence was shaby but we were hungry. Since we all agreed on this place we stayed. When we walked in it was very hot then when we ordered our drinks the waitar did not return with them for until promped. Then she took out food order and some food was burned, cold, and rotton. We tried to be patient with the staff. But you wouldnt believe that things got worst. We had to ask for the bill and when it came it was on e big bill, we were never asked how we would pay. So I told hte waitar that since it was two seprate bill and asked her to split it. She told me that after 10pm that they print one check per table. The she told me that she would give us a pencil and paper to figure up the totals. When we told her that we were not going to do that she told us she would call the police. We just sit down and waited. Well she called and told the police that we refued to pay. Then we told them and it want like that that we just wanted seprate tickets. Needless to say she had to print seprate tickets. To top it off our waitar was the manager and her attitude was bad. All I can say Never eat there!

I asked for never ending pancakes with apples and whipcream. I didn't find out until I got them that I would be charged a dollar for the toppings. Not only that but I would have to pay another dollar each time I asked for more pancakes. Didn't get anymore pancakes. I wish I had just ordered the special pancakes for 1 more dollar than the never ending pancake. I would have got 4 pancakes and no extra charge. I really loved IHOP and now I am really turned off. I did let them know about it and he looked at me like well that's the way it is. The serves was slow and the new guy didn't know what to do. I assume he is new anyway.

Went to IHop the waitress ask us what we would like to drink, we said diet coke, she replied, were out of diet coke, but we have coke zero, which was fine, we then placed our order, she then replies, were out of these foods, so she gives a long list of other food items they were out of. so i said, ok, i will take a hamburger and fries, she takes our order back to the kitchen, within a couple of min's she comes to our table and replies "your not going to believe this, were out of hamburger patties too.. I have no desire to go back. this company should have never ran out of food, it was the day after christmas.. there was a couple that was sitting close by and they turned to us and said we had to order breakfast, because they did not have what we wanted... I do want to say, the waitress was very kind...

On Wednesday September 9, 2017 We took our daughter and son in law to ihop to have supper. My husband and I have never been there before and wanted to try something different.
Jonathan asked our waiter if they had chicken fried steak, he replyed yes, he again said chicken not steak. The waiter than answered again yes. When our food arrived and he took a bite he quickly said this is steak (he does not eat steak). We finally got the waiter back to our table and Jonathan told him that it was steak not chicken. The waiter said well that is what we call chicken! He then said let me get the manager.
It took several minutes for him to arrive at our table. Jonathan then explained the conversation to him.
The manager then replyed We dont have country fried chicken. Jonathan said again, you dont understand what I am trying to say. I asked the waiter twice if he had it and he said yes! Thats why I ordered it. The manager then said what do you want me to do about it I told you we dont have chicken. At this time I spoke up and said he would like something else, he said o.k. what.
Jonathan said a bacon cheeseburger only with no sides.
He turned to walk away and I said we also need refills on our drinks they have been empty for a while. As he walked away he said he would take the steak off our bill but we would still have to pay for the burger. I said fine.
At this time everyone had finished there meals and we were waiting on the burger.
Oh, by the way we never got refills. We finally got the attention of the hostest and she got them for us.
Jonathan`s burger and our bill arrived at the same time.
I asked the waiter why the burger was $7.99 if he didn`t want any sides with it. He replyed it was the same price with or without. Don`t you think the manager should of told us that. He just shrugged his shoulders.
At this time we were all frustrated and ready to leave. Jonathan did not eat his burger and we left. My husband did leave a tip (against my advice) and we payed our bill and left. I would tell you the managers name but he had no name tag and never told us. We wont be back!
Nancy Travis

I am a server at this particular IHOP and just wanted to let everyone know that this place is a zoo! The management here is horrible. The place itself is dirty as hell! It got so bad that customers were walking out talking about how bad it smelled and how nasty the restrooms were. Even though i do enjoy the pancakes, i would strongly reccomend that you go a different IHOP if you would like to keep eating IHOP food! The cooks smoke in the kitchen, don't wear anything to keep hair from falling into the food, and sexually harass the servers. I get complaints everyday about the quality of the food and the GM ONLY hires females that he considers "pretty" or has a "nice ###". They are a bunch of perverts. Please think long and hard about going to this IHOP before you leave your home expecting a nice breakfast!

My family and i went to the ihop in easley south carolina the food was awful and so was the service. the eggs were like eating rubber and the pancakes were burnt. we had to wait a hour on our food no refills on drinks unless we asked. the waitress would walk by and act like she didnt see we needed drinks. we were not the only family that had a problem. they really need to get there act together. we will never be back to that place again

I don't work at any restaurant, or fast food. What I want to say is that by eating in these places, and one particular, Ihop on Williams Blvd, Kenner La, the lousy customers that I have witnessed to some of the waitresses, get away with it. The managers make the waitresses apologize to the ignorant customer, when the customer started it for nothing. I believe they should be new policies in every restaurant, if the customers starts it for nothing, kick their a.. out. Why should hard working waitresses have to take crap twice, from the customers and the managers. The reason I care, is because I have a heart, and a conscious, which most of you on here don't. Have some respect for the workers. To all you managers, get off your high horse and respect your employers, they work hard,

Employees are often asked to work shifts such as 4 PM to 5 AM. They are given little to no notice of their schedule. Often times employees will receive calls or text messages 2 hours before a shift to inform them that they are scheduled to work, and this is while there is absolutely no schedule posted. Overall, this establishment is run very poorly, but employees are frustrated due to the disrespect they receive from management which creates an environment of workers harboring deep seeded resentment toward those who are supposed to manage them but aren't.

Can anything be done?

I visited IHOP #5514 on 4/18/11 at noon. A woman outside near the newspaper stand shared with me that the computers were not working and it was hard to run a restaurant without computers, so I assumed she was an employee. I should have reconsidered going inside, but was craving some pancakes. Service was very disappointing--once my food was delivered, I never saw the waitress again. I had to approach her near the kitchen to get a check to pay. The food was also disappointing--eggs way over-cooked. Ordered Simply Fit 2x2x2. Since she did not come by to check on my food, I had no opportunity to complain. I was by now running late to get back to work, so did not take time to complain to the manager. I will not be likely to revisit.

I have such a better story! I LOVE IHOP-we have one 25 miles from us here in Ohio and go quite often. On a recent trip to Disneyland there was an IHOP across the street and we decided to stop and eat there (instead of getting ripped off eating in the park)
I saw the prices on the menu and about fell over. The same breakfast (pancake combo) I pay $5.99 for in Ohio was freaking $10.99. EVERYTHING on the menu was jacked WAY up in price. It was completely a rip off. It cost me $25.00 for breakfast for myself and 1 other person. They even stated there were no refills on orange juice--wth? It was $3.99 for 1 glass!

I, of course thought maybe because its California thats why so expensive. I went to the IHOP in San Diego and guess what? The prices there were exactly the same as the IHOP in Lancaster Ohio.

I think it is pathetic that IHOP (or any restaurant for that matter) would jack up their prices like that just because of where its located. That is crap.
Its pretty sad when we could have eaten IN Disney for less then it cost us at IHOP-that is crap!

order your eggs differently. get them scrambled... or "over hard" eggs are a simple thing to fix... and honestly i think its a rediculous complaint. i think u may be ordering your eggs wrong. you cant blame IHOP for that.

There is no IHOP on GUAM! I want IHOP!

Someone has got to go into the Hwy 60 store in Lake Wales. The servers wash dishes. How unsanitary is this. Instead they are to cheap to hire full time dish washers. I am sick of companies not providing enough help in their business. They are just concerned about the funds of the business and saving money. Instead of paying for what the customers want. I have been into the 95 store and you have the Regional and store Manager talking to an employee like they are nothing and something should do something about. You don't treat people like crap. They help bring you business. How can you think your above everyone when you don't know how to deal with people.

I have experienced the management at store 95 in Lake Wales to be very rude. She talks to them any kind of way like they are 2 year olds. I am so surprised to see people get treated like this and nothing is done about it. These servers are here for the customers. Without them there is no running a store. I am very upset. Some management take their authority to far.

A merchant has the right to ask to see ID any time they want. I worked at a major credit card co for 20 years in the fraud investigation department. I WISHED more merchants would have asked for ID cause it would have saved the company I worked for tons of $$.

Per merchant agreement the merchants are supposed to veri the signature on the back of the card matches the signature on the sale---just how many times do merchants even bother to look anymore?

I write "check photo id" in sharpie on the back of all my credit cards (debit cards too) and highlight that. I get asked id occasionally which I am thankful for.

You should be thankful they (IHOP) have that policy in place.

It protects you as the consumer. With all the identy theft and credit card fraud going on in the world, an ID check is the first step measure enuring the name on the card matches the ID and the picture resembles (however vaguely) the person attemting the tansaction.

A restaurant (or business) pays a fee for each credit card transaction, so in effect they are accepting less than the full amount transmitted. If a fraudulent transation has occured it is charged back to the restaurant (or business). They lose the money.

When a business accumulates losses above a tolerated amount they usually pass that on to the consumer in increased costs.

Would you have complained if someone had used your card and IHOP had not checked ID?

I agree. If the cardholder wishes to show their picture ID with each card use, why not simply write 'Check ID' on the back of the card?

I don't believe you signed a waiver before you dined agreeing to live up to their credit card/ ID policies. Perhaps these should be served with the menus?

Mastercard should not make a ruling like that, unless your picture is on the card. Cashiers are not hand writing experts, which means anyone could use your card. I welcome any place of bussiness asking for my ID.

The staff at Ihop in Abilene Texas is very rude ro their employees and they need to train them alot better. The only manager I would say was very good was the new one "Christy and Evan" . The other one with his wife working are very rude to me and I want to be happy at my job and not have to look for another job becauase these 2 maybe 3 people are rude...

Party of ten on Friday nigth Oct 24 service was terrible for one guest, first they for got to put in my order. Then it took to long for the order to be brought to the table once it was prepared. My party was already finished eating. There was no apology for the inconvience. The manager, Van was asked to come, he just stuck his head in and never addressed the issue at hand. Another person whom we were with went and spoke to him. The manager took 20 % off of everybodies ticket. But no apology or discount/meal on the house was given to me--I was the one whose order was forgotten and later received once my party had finished their meals. I left their without eating after having sat though the entire meal while my friends ate. Once my food did arrive it was to late eveyone else had finished eating their food.

the rolls were free.

i dislike IHOP and their policies that have nothing to do with their food, they tried to shut down my business because i was giving them free advertising selling shirts that had the IHOP logo on them. my business did in fact have to close. i curse IHOP

A friend and I had a similar problem at that IHOP, we drove all the way from Columbus and when we walked in there was no-one to seat us, we waited and were just leaving when a gentleman came out from the back and apologised and seated us and had someone bring coffee, then we waited again and finally another manager came over and asked if we had been served we told him "no" so he took our order, then we waited again and finally out came our food with another apology, the food was good then we waited for our check, finally we got up walked to the register and told the young man who was ringing up someone else's order that we were a little upset at their inefficency, the Manager came out (he was the one who had been our waiter?) and we got another apology because he was covering for the waiter who was on a break and forgot to tell him to get our check, everyone was very pleasant but after driving all that way we were a little put out, however the Manager did not charge us for our meal and was so pleasant that we didn't get annoyed but we will obviously not go there again as the last comment proved that they are not capable of running an establishment plus we found that there is one in Chillicothe which is much nearer home. Jacqui Leary

Springville, Utah IHOP is just a plain dirty mess. My family and I ate
there during Memorial Day weekend. One in our party got very sick
after eating. The best part was the hot dog that was passed off as
being Summer Sausage. We complained to the waitress about it and she
said there had been several complaints about it but she did not do anything. Do not go to the Springville, Utah IHOP it is a mess

food was served on plate with poor presentation. Server was rude and very unprofessional. I have eaten there many years ago and had a great experience. Waitstaff was dressed poorly and smelled of bad body odor. Restaurant was very unkept.

Terrible service in the evening! Walking in there before the kitchen closes, seems to be inconveniencing one of the evening servers. Who knows what's keeping her employed there but it's bad for business.

They charged us a full meal price for each waffle at 13.00 a waffle and I got 2 so it was almost 25.00 for them and I come here all the time and have never had this problem

Check # [protected] and it happened on Friday may 3rd 2024 at 4:24 am

The manager who went by nia wasn't willing to help either and was very rude as well . I have never had to encounter this before so I'm shocked to be treated this way and couldn't believe they didn't acknowledge the fact 2 waffles were 25.00 but I couldn't explain my problem because they didn't care to hear me so I wrote to the complaint line and I hope you can help me fix this issue ! Thank you !

Andy Patel's IHOP in Marion, IL has not paid an open invoice for kitchen trap cleaning on Apr 12, 2023. Ace Grease Service has repeatedly contact the location for payment without success.

Ace Grease has reached out to the owner multiple times. We stopped by and handed a manager the invoice in Oct'23.