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ICICI Prudential Life Time Pension Plan


cheating/fraud committed by icici prudential staff

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ICICI Prudential Life Insurance
Attached file.
This is the subsequent clarification of my earlier complaint.Dated : 27.03.2011
The Director
M/s ICICI Prudential Life Insurance Co. Ltd.
Vinod Silk Mills Compound,
Chakravarthy Ashok Nagar,
Ashok Road, Kandivali (E),
Mumbai – 400 101

Sub : Cheating/Fraud committed by ICICI Prudential Staff.

Dear sir,

Kindly refer my last e-mail dtd.26.03.2011 regarding Cheating/fraud committed by ICICI Prudential officials. In this connection, I would like to bring out some more facts which now I realize that the same are vital for enquiry/investigation which are given as under :,
01. During process Mr Rahul Bajaj (Mob : 08447010977), Sr Officer of ICICI Prudential, New Delhi instructed me to do all the formalities as required by Mr Kishore Kumar Srivastava-Mob-09721099996) –Sr Finance Service Manager of ICICI Pru, Allahabad and about this switch over formalities not to disclose to any other staff of ICICI Pru. Shri Kishore also gave me his visiting card of ICICI Pru life which is available with me.

02. Since I was busy in construction of my house far away from my current residence and Shri Kishore Kr Srivastava told me that you need not to bring your nominee (Mrs. Kanti Devi-wife) and obtain her signature on a blank paper and my wife did not sign any form other than this. Shri Kishore came with several formats at the construction site and obtained several signatures in hurry and also took a Cheque of Union Bank of India, Shaktinagar for Rs.15000/- in the name of ICICI Pru life Insurance. Now I am surprised to receive the new Policy No.15077409 dtd.16.2.11 of ICICI Pru Guaranteed Saving Insurance Plan in the name of my wife-Mrs Kanti.

In view of the above facts, I request you to continue my Old policy No.00365199 as I apprehend that the above dubious fellows may switch over my policy to other. I am sending the amount of Rs.10000/- towards installment due for the year 2010-11 shortly. The amount of Rs.15000/- given to Shri Kishore Kr Srivastava through cheque of UBI, against which it seems he has issued me a new policy in the name of my wife-Mrs. Kanti without my knowledge may immediately be refunded to me along with interest.

I have also registered my e-mail against my old policy No.00365199. However, please take my e-mail glsrivast@gmail.com in to cognizance and register the same.

Thanking you,
Yours faithfully,
Present Address :
Past Address : (Ghanshyam Lal)
EWS A 151, ADA Colony, Qr.No.V-B-207, Vidyut Vihar,
Katju Bagh, Chandpur Salori, PO: Shaktinagar, 231222
Allahabad -211 004 (UP) Distt. Sonebhadra (UP)
Mb No.09450963015
Complaint comments Comments (4) Complaint country India Complaint category Savings & Investments


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N  29th of Mar, 2011 by    0 Votes
Attached File.
N  1st of Apr, 2011 by    0 Votes

We are sorry to hear your experience. We have taken a note of your issue. Someone from ICICI Prudential will get in touch with you within the next four hours.

- ICICI Prudential
N  19th of Apr, 2011 by    0 Votes

We understand our representative has contacted you and sent the resolution to your registered email address. If you have any further queries, please feel free to contact us at http://www.iciciprulife.com/ipru/GrievanceRedressal.jsp

- ICICI Prudential
N  13th of Oct, 2011 by    0 Votes
Policy Number: 15641035 Reference ID: 37725580
I have been subjected to non-receipt of customer service by an Advisor at Amboli Branch Mr. Geetesh Indulkar, later emailed your office who acted and responded after 23 days (long time).Subsequently grievance escalated to Sweta Srivastava..again she did not have the guts to write and called instead.Her email that was received "claimed" the resolution but she cleverly avoided addressing questions raised to her.Finally, mailed the Grievance cell, Ms. Srividya Naik contacted but even her response was akin to Ms. Sweta's response.Lastly, i have used the online option and contacted Senior Managers but even they are not responding !!Should i approach the Consumer Court as i have enough evidence and emails.It is pertinent to note that until today the Senior Manager of Mr. Indulkar has not come in the picture.Such is their dedication towards their company and clients who give business and revenues.

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