India - 400051
I had made an online service request for a DD worth Rs. 1155 on 28th April, 2010 to ICICI bank. The same day, i was got the confirmation mail that the draft has been created and sent to my residential address via Sigma Courier Agency; SMS details-"SR139793746-Demand Draft number 003027 sent on 28-04-2010 via sigma courier vide AWB 569545. you will receive it in 4 working days".
But, i have yet not received the DD. When i contacted to the Bank, its representative said that Sigma courier delivery boy was gone to my house, but my house was locked. But, it is totally false claim. My house is manned 24 hours a day. My family reside in the house. Suppose even if my house was locked, then it is the responsibility of the courier boy to stick a slip in the house. But there was no slip found stuck in my house. When i said to the ICICI bank representative that the delivery boy has told a lie, then he ("As per our telephonic conversation on your land line number [protected], at 03.20 p.m.on May 07, 2010 your query has been attended. We request you to wait for 3 working days and if you have not received
the DD we request you to write to us."-N Ramachandra Rao, Customer Service Officer, ICICI Bank Limited) that he would look into the matter and send the courier again by 12th May, 2010.
Now today he has written me a mail, in which he said that i would have to collect the DD from my Main Branch-Nariman Point, MUMBAI. I reside in Thane, and why i would to go to Nariman Point branch to collect the same, as it is the ICICI bank and SIGMA courier fault. Why i would suffer for the fault committed by ICICI bank and SIGMA courier. Please look into the matter sir, so that i get the DD before the forenoon of 15th May, 2010, because i will go to my hometown on 15th May, 2010.
Hoping of speedy redressal.
my self lucky khurana registerd owner of the car no DL8CH-6633 my car was stolen on nov 10 2009 and i complaind to icici as well as the police and submited the final report to icici lombard pitampura branch the executive name was mr ajit bahrdwaj along with all the documents they demanded from me but its been 45 days that i have not recieve my insurance amt kindly clear this or i will go to consumer court.
I am the a/c holder of ICICI Bank since 2003 and I had bellow Rs. 1000 balance many times during last 7 years. Now they have started charging Rs.827 under this category (QABChgs). I am not sure what kind of charges are these. They never informed me regarding these charges either by Email or by Letter. Who has given right to ICICI bank to deduct the money without informing us. How could they debit my account withou any prior intimation? This is very Pathetic.
I want my money to be credited in my a/c which they have deducted twice from my a/c.
My Account number is: [protected]
1 16/04/2010 QABChgs, jan-mar10+ST77 DR INR 827.00
2 24/02/2010 QABChgs, Dec09+ST DR INR 827.00
Kindly look into this at your earliest and help me to get my money back.
Though I have submitted Form 15G as early as in April 2009, icicibank
UDUPI Branch has negligently misplaced the form and deducted Income Tax of Rs5438 at source and remitted it to IT authorities.
Now for issuing TDS certificate, they say that it will be issued after
ON TV, they advertise that they take care of even smaller things &
they provide privilege banking service.But when we go to bank the
ground reality is entirely different and shocking.The staff do not
even smile at us.Even the public sector banks are giving better service
than this bank.
so the customers are cautioned to keep away from this bank.
I made a Money Remittance to India (Power transfer) using Money2India last week (First working day i.e Monday). Money was supposed to be in beneficiary’s account by Friday for sure (that is what they claim). For first few days’ customer services in UK have a set answer for the status of the transaction "It takes 2-4 working days to transfer money in beneficiary’s bank account".
Now as those 2-4 working days are past and still my money hasn't reached in beneficiary’s bank account and it’s a shame to hear from UK customer services that even they cannot track the transaction. No status update is available on the website as well.
No phone number to contact anybody... gave me an email id... God knows when they will reply me back.
I am totally disappointed with this type of services of ICICI Bank.
Will never ever use this service again and will never recommend anybody to use it as well.
some one transferred RS 71000/- from my icici netbanking account to three fake account and widhdrawn money. Till date not recovered 95 days over.
I have an account for the last 3 years with ICICI bank. I have been running up and down to banks to get my problems fixed every month. I am very tired now. I don't even want to have an account with ICICI anymore. That's the reason I have switched over to Citi as my salary account. The reason I ahve still kept the ICICI account is because I have a loan account with you guys and my EMI's are deducted from the same account. Recently I lost my ATM card in an Axis bankl ATM. First of all your website does not work when it is required ( I normally access the online account once in a month and that does not work - It sucks) . Second, your IVR system is horrible. The agents are very rude. I reported a loss of card and they blocked it...but whn I asked them to apply for a duplicate card they asked me to contact 1-2 hrs later as their freaking system are not working. Why cant you guys check your system and maintain it?? They also said there will be a charge of Rs 221 for the duplicate card. Why ?? Why should I pay? The stupid ATM machine took it in and did not give back the card. You should charge Axis bank in that case. I am not applying for a duplicate card and if I don't get a reply from a senior bank officer, I am going to send a chain mail to everybody in Dell (that's where I am working) and tell them about the poor service. As it is ICICI does not have a good name, on top of that if I send an email to about 20, 000 employess in Dell, I am sure they will choose to switch banks. I really mean it. I already have the email typed in. I will be sending an email to Chanda D. Kochhar too. I just got her email ID.
Al in all, ICICI sucks badly - NEVER OPEN AN ACCOUNT IN ICICI. This is not just one problem I faced. It's been a problem for the last 3 years. Dig into my account and you will see how many times I have called.
My email address is [protected]@gmail.com
Account number : [protected]
If you can do something about it then please do it. I have lost hope. Atleast help others !!
Purchase flat on year of 2006 and taken ICICI Lombard home insurance on 2007, suddenly crack has appeared on wall so raised complain no. [protected] on dtd. 06/02/10 finally day before yesterday received repudiated letter when I have talk with local icicilombard office they told me crack happened due to manufacture defects so, your claim repudiated, in my line of thinking if it was due to manufacturing defect then how does it takes four years to appear crack. Now they are cheating to customer, requesting please take this issue to settle my claim.
I was using ICICI Bank credit card no [protected]. I didnt receive my credit card statement since march to september. When i receive the statement it was showing an amount of 37 thousand. Also before that collection people came to my house for payment whom i had personally told to send me the satement so that i can clear off my dues. Now after repeted followup i did get my statement showing such a big amount which i could not pay in one installment. hence i asked to get an EMI option which was also not provided to me. Then one person from the Bank Named Mr S K Goyal whose phone no is [protected] came to my house an d asked for payment. I told him to pay 30 thousand now and rest he will get it settled very soon. I paid the amount but now he is saying that he has no clue about the settlement. kinldy help me. My no is [protected]. Please revert back in case you need any information about the Issue.
Thanks & Regards
Tata Capital Limited
One Forbes, Fort Mumbai - 400 001
I recived a call from Mumbai, stating they are police and a arrest warrent has been filed against my wife, My wife had taken a loan
prior to our marriage for her home expence, due to circumtences she could pay the EMI's for the last 2yrs,
whta ever the case is, dose the bank has any right to file a case against a women who is pregnant, and this caused a major fight betwen the families, I would like to know is there a way to over come such issues, and also would like to know, is it the true fact that
a person will be jailed for not paying the dues, Kidly advise
In every ICICI Bank branch, there is an automated token machine with many options for the customer to get the token and one of the option is 'Deposit 50000 or more'. This facility is applicable to only the account holder who has got the branch as his/her home branch. For any other customer they can deposit a maximum of 50000 if the account holder has updated PAN card details.
This limitation is not mentioned/displayed anywhere inside branch and a normal customer gets the token, wastes his time in the queue infront of the teller and finally comes to know a deposit of more than 50000 not possible. Another loop hole for this process is the same person can deposit from different branches on the same day and this is not validated by any system, making it possible to deposit more than 50000.
I am not able to understand this logic behind and is a very frustrating process.
I written complaints to ICICI bank already, but looks like I wasted my time again.
I am an icici bank account holder. I was using my atm on 3rd march-10 in sbi atm counter to with draw cash of rs6000/- but I was unable to with draw cash as the system shown that sorry unable to dispense cash but later on the above said amount was deducted from my account, which is not yet recovered yet.
Hence, requested you to do the needful in this regard to recover the amount as soon as possible.
Santosh kumar mohanty
Pin code no-7166
I am Sathyamurthy Iyer from Ahmedabad, Gujarat. I owned a credit 2 years back from Centurian Bank - CC No. - [protected]. Later recovery of credit cards was managed by ICICI bank and I had settled my credit card with ICICI Credit Card department in Sakar I, Ahmedabad office for INR Rs. 32, 800 (Ref/ICICIAHM/08-09/1208/67/FW/N/MAR). Even after two years of payment my account was liened last week for 2 days without any intimation. I was unable to withdraw any amount from account though my family was hospitalized. I have forwarded the request to your local credit card department at Sakar I, Ahmedabad. regarding the settlement and necessary information as required. And even after a week of the same, am informed that my name still shows in the RBI CIBIL report with pending amount for the credit card. It is my humble request to your bank that please remove the pending amount on my name from CIBIL report.
Please check your records properly and do the needful. Early reply to this email would be appreciable.
I had bought a policy Life Stage Assure from icici prudential on 08/12/2009. The policy number is [protected] and whose premium is 25000 yearly. According to company representative guidelines the policy term is for 3 years and on maturity i will get my fund value as per NAV. Secondly there is no allocation charges in the plan as per agent said. I have not received my policy bond till date. Regarding this i had a word with customer care excutive and he told me all about the product features. He told me that the plan is for 15 years and my first premium will be zero if i will not complete the policy term. He also told me that if i surrender the policy then surrender charges would be deducted from my fund value.Then i visited the company office in Sector-9 D Chandigarh and requested to cancel the policy. Company executives refused my cancellation request. Now i don't have any need of this product.Plz do the needfull things.
I am prashant mohite taken a home loan (Floating) from icici bank in 2007.
At the time of full disbursement they give me repayement schedule of tenure 180 months but after 3 years when I downloaded file of my loan account from internet it shows repayement schedule of tenure 244 months, this change in tenure till I cant understand becuase there is no increase in interest rate from last 3 years, as it decrase in interest rate.
So please try to solve my problem.
I am getting unnecessary calls from ICICI Prudential people frequently from last 2 months. I have told them many times that i am not interested and delete my number from their database. But they are ignoring my request and calling frequently still.
I am getting lot of calls from this number (+[protected])
hi there my name is ravinandan sharma I am blong from punjab dist-moga i have banking with icici from few years one year ago i was try to take out mony from another bank ATM but They dont have mony in ATM how much i want so i didnt take out mony but few days laiter when i chek my acount balance there is less 20, 000 Rs in my acount wahen i went to bank i told them my problum they said yes some thing rong in system just write down a aplication we will give you your mony back then few days they give me my mony back, then few week laiter they take out mony from acount when i ask from them they said last time we give u mony by mistake i talk to branch manager he said we will do somethig write down aplication i dont know how many time i write down aplication i dont know how many time i went to bank i dont know how many time i call to coustmer care they we will call you in one week but they never call me back its not about 20, 000 its about faithwe are not keeping mony in house becous mony is save in bank but our mony not save in bank plz help me my cell no [protected]
To whomsoever it may concern
My name is Vikram Singh, H/O of Manisha Singh. She was using ICICI credit card hold number – XXX, In the year 2007, month Nov-Dec, I got a call from XXX number telling this call is for due amount on my credit card. I had conversation with 2 gentlemen, however now I cannot say then as gentlemen, I got call from two fraud people, they were from ICICI collection agency, they said I have some amount due on my card of around 19000, out of which there are some late fine also in 19000. I asked them to remove the late fine. They agreed upon the same. I asked them that how much amount do I pay to close the card, so that I need not to pay a single penny more in future, they told me 15400/- is the amount which I have to pay. As this was a confirmatory call on total payment, it just happened that I recorded all the conversation. Their names were Rajesh & Ankit. I asked them to send their executive to collect payment. I gave them cheque of 15400/- at one instance, so to clear all my outstanding. The amount got cleared from my account too in 2-3 days.
Now since last 1 year they have again started asking for money, saying that you should have letter against the same. If not then you have to pay the amount. They keep on calling on my cell, I have moved out of DELHI, reason being my JOB, now they have started calling at my inlaws place as the card when was given to Manisha, she was unmarried. They have started misbehaving with our family members. 1-2 days back they called up at my inlaws place and told that “Manisha paise lekar bhag gaye hai, apna ghar check kar lo, kuch waha se to, lekar bhagi nahi hai na”. This has become so embarrassing for us that I cannot express through words.
This is my complaint against ICICI collection agency & Bank both, please help us.
Just a word - All, please be aware of ICICI bank & their services, it will take your happiness, your money and will force & push you to get into ###…….
Plz resolve my problem and contact me on my phne number [protected]
I have purchased overseas student insurance policy under plan gold-w100 from the icicilombard on 8/08/2008...
I am a very old customer of ICICI Bank, credit card, prudential, Lombard.
I had icici Platinum card no. [protected] that is now blocked because of non payment od dues.
I had a quaterly auto payment of Rs.15000 on my credit cardof my Max New York Life Insurance policy .I was charged twice in one quarter.Which i already paid.Then i stopped this auto payment facility on my card.Still i was charged.Which i didnot wanted to pay.Still i paid that amount to the bank.But i have not paid the late fee and interest chanrges.This interest and service charges has now increased to more than 6000 Rs.My card is now blocked.Now I wanted to pay my basic principle charges which is Rs.2200.But Icici credit card staff says that card will be blocked and i cannot use this card again.
Respected Sir?/ Madam, I will request you to look into these matter.You can look into my history.I have been a cutomer of ICICI company more than 10 years.I wa very happy with the services of your company, but this incident schoked me. It is not the matter of Paying Rs. 2200, but matter of dignity.Why schould i pay, which is not fair.I have always paid my dues on time.First i had Silver card then promoted to gold and then to Platinum.
Kindly look into the matter and please reply me on [protected]@yahoo.com or you can call me on [protected].
Looking forward for a positive reply
Bhopal Singh Jhala