I'm sorry that you were left with such a negative impression.
We actually do stand by our product and our aim (as evidenced by thousands of happy members) is to provide a valuable service. We clearly did not succeed in your case, and for that I apologize.
To clarify: Yes, both domains are connected to the same entity. This is just the way our websites are set up, and there is no malice involved. You were only billed for ONE service, the one you signed up for.
I see in your account that you signed up for our site on August 15, 2008 and last logged in to the member site on September 21, 2008. I see that your account was in fact canceled and won't re-bill.
Per my notes, Jack at our Customer Service Center did speak with you recently and your concerns were resolved. Should this not be the case, would you please call us at our 800 number? Truly we'd like to see you satisfied.