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HUDforeclosed
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HUDforeclosed Complaints Summary

13 Resolved
34 Unresolved
Our verdict: When using services from HUDforeclosed with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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HUDforeclosed complaints 47

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C
11:15 pm EDT
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HUDforeclosed No follow through on request to terminate contract at ony 5 day in, not 21.

I called the phone # and the sales person offered a couple more bells and whistles. He was not going to cancel my service at only 1 day that i sign up. I emailed the contact day 3 and still no confirmation that they would end the sign up. Day 6 i sent another email telling them they were a fraud. They are only another search engine for homes for sale. They are not a government agency for hud, just another fraud. I was forced to cancel the credit card the service was paid with.

Desired outcome: CONFIRMATION OF CANCELLATION.

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C
7:34 am EST

HUDforeclosed No REAL cancellation option!

I signed up for the 7 day free trial and cancelled it immediately after realizing they had no current listings for my area. I have cancelled so many times and just got an email saying they blocked me from sending any more emails. I don't know what to do to make this stop. The account they are stealing from each month is my son's social security account!

Desired outcome: I want my son's money back!

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M
2:12 pm EST
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HUDforeclosed HUD foreclosures

I've literally never even heard of this site, never used it, never started a trial, but I've been being charged nearly 50$/month for going on a year now. I contacted the company at least 6 months ago to cancel the membership so I can stop being charged for something I don't use. Obviously they never cancelled my membership and continued to charge my account every month. I'm a disabled single woman and I'm homeless. This is a damn shame. I demanded a refund but after reading the reviews, I'm doubtful. I will be contacting my lawyer. They have stolen over 500$ from me in the last year.

Desired outcome: I want a refund and I want this stupid membership cancelled.

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Is HUDforeclosed legit?

Our verdict: Complaints Board's thorough examination reveals HUDforeclosed as a legitimate entity with notable strengths. Despite a 27% resolution rate on customer complaints, which invites a closer look, HUDforeclosed stands out for its commitment to quality and security. Clients considering HUDforeclosed should delve into its customer service record to gauge compatibility with their expectations.

HUDforeclosed earns 94% level of Trustworthiness

Perfect Trust Endorsement: HUDforeclosed achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for HUDforeclosed. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Hudforeclosed.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows HUDforeclosed website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Hudforeclosed.com you are considering visiting, which is associated with HUDforeclosed, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

HUDforeclosed website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with HUDforeclosed's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 27% of 0 complaints were resolved.
  • HUDforeclosed protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to HUDforeclosed. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
K
2:49 pm EST

HUDforeclosed Refund

Do not sign up for the $1 trial. They will steal your money. I requested a refund as I did not authorise them to take funds each month and they only refunded a small portion back. I questioned this and got no reply, I had to chase them again and again, the customer service guy Darryl was extremely rude, talking over me. Ethan the floor supervisor was much better but still said no. I am still owed $248 USD and just want my money back you took. I only ever logged in once to the website and never again! This is shocking!

Desired outcome: Refund me the $248.00 still owing

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Cara Urwin
, US
Dec 30, 2022 7:28 am EST

Same here, cancelled within the 7 days of the free trial and have been charged for almost a year now! I'm normally really skeptical about signing up for these things but they seemed legit. Lesson learned! Now I just want them to stop charging me.

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P
9:02 am EST

HUDforeclosed money that was taking out of my account

my name is paul colar I keep having Hud foreclosed homes keep taking money out of my account unauthorized. I need to know how can I get my money back on my card today. I am not looking for any houses at the moment, so I need to know how long its going to take. They took the money on 11/18/2022 at 3:46AM Can u email me back today about my refund because i really needed my money. I Forgot to cancel the prescription after the first time that i look at houses

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S
1:27 pm EDT

HUDforeclosed Just let others know not to use the website.

They said that we could use their web site for 30 days for 1 dollar. There were no leads on the website so we cancelled before the 30 days. We cancelled after a week and they said that they changed the days to 6 days. We called them and got the run around for 20 minutes then finally they gave us our money back for $49.60. The foreclosures on the site aren't even available anymore.

Desired outcome: We want them out of business.

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M
1:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

HUDforeclosed Refund

I purchased a free 21 day free trial of web site access for foreclosures on 11/05/2020. They never notified me the free trial was expiring and made an unauthorized debt on my card. Most of their advertised properties were outdated. I closed the account same day and requested a refund. It has been two months and they still refuse to send me my refund. They say they have but it still has not posted to my bank acct. Total rip-off company. They should not do business using hud in their advertising. It is misleading and total fraud. Someone should shut them down.

Desired outcome: Refund of $49.60

Read full review of HUDforeclosed and 1 comment
Update by Maryamos
Jan 11, 2022 1:28 pm EST

They refuse to notify you when your trail offer is expiring. They just go ahead and charge your card. To anyone who uses their service, save yourself the hassle and cancel the card after you sign up so you won’t have to pay for another month.

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Regina Hixson
, US
Feb 16, 2022 8:08 am EST

They failed to notify me that the $1 trial turned into a full subscription that you have to pay in the amount of $49.60. They failed to notify me about the subscription of being charged on my card. I would like a refund

ComplaintsBoard
D
3:33 pm EST

HUDforeclosed Unauthorized charges

The site required a trial membership to view the properties. I did the trial. I looked at the information for 3 properties listed on their website. ALL of the properties listed in the area of interest were outdated by 1 to 3 years. NONE of the properties were actual available foreclosure properties. I sent a complaint via their website. I received an email 06/05/2021 at 5:23 pm EST (2:23 PT), telling me to call customer service providing [protected] as the number to call. I promptly called this number and requested to cancel the account. Assuming this was done correctly, I ended the call and didn't think twice about it until I noted that my cc account balance was higher than expected. I reviewed the transactions and found HudForeclosed.com had charged my account $49.60 on 06/26/2021, $1.00 on 07/06/21, 08/06/21, 09/07/21, $2.95 on 09/10/21, $1.00 on 10/08/21 and another $49.60 on 10/22/21. Once again, I called customer service and told her beyond the initial $1.00 these were ALL unauthorized charges because I cancelled this account the SAME day it was created because their information was NOT accurate. The Representative told me that since the IVR had not logged any prior calls on the account my claim to have made one was a false claim. The IVR had to transfer me to a live agent because it didn't recognize my number and couldn't match me to an account. IVR is not infallible it is a computer program and as such has glitches. I don't care what your IVR is telling you, I CANCELLED this account the SAME day due to inaccurate information on listed houses. ALL charges after 06/05/2021 are UNAUTHORIZED.

Desired outcome: Refund

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M
6:20 am EDT

HUDforeclosed I don't know what this company is and I don't understand why they debit$ 49$

I have never heard of this company yesterday June 26 2021 they stole almost $50 from my debit card and I live in the streets those were my last money I had to eat how dare they steal from a poor person not right at all

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6:41 pm EDT
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HUDforeclosed Website Does Not Work to Cancel Service

Order number: [protected]
Account type: Full access membership (Trial)
Date: Feb 11 2021
We cancelled service through their website but they still charged our card!
The website does not show verification of cancellation and no email confirmation issued so we had no way of showing proof of cancellation. They do not answer emails or phone calls. We did a search and found they have horrible reviews and one (1) star on BBB.

Desired outcome: Refund of $49.60 charged

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T
10:59 am EDT

HUDforeclosed Charges

A charge of $49.60 keeps trying to come through on my account for hudforeclosedcom I have no idea why or what exactly it is. I do not authorize any charges at all on my account. I need someone to contact me immediately and stop the charges from trying to come through. My email address is [protected]@gmail.com and or my cell number is [protected]. I do not have any extra money I am a single mother of 3 and I need all of my money and if the $49.60 comes out of my account I will file a police report and charges. Thank you

Desired outcome: Stop trying to charge my account

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Nathaniel Elliott-Adelman
, US
Jul 03, 2021 4:25 pm EDT

Simply put calm the bank and put a freeze on transactions going to your card from their electronic monetary carrier

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Nathaniel Elliott-Adelman
, US
Jul 03, 2021 4:26 pm EDT

Call* might I add do not buy an iPhone 12 Pro Max the auto fill is invasive

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A
2:28 pm EST

HUDforeclosed Foreclosed homes payment

Hi i paid $1 to look at foreclosed homes nothing showed but the next day u was bulled 49.00...and i cant even look at homes and nothing comes to my email..i want my money back and subscription canceled.I have never had anything like this ti happen to me ..and to make it worse the money was taken on my daughters birthday...so sad

Desired outcome: Refund

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J
2:07 pm EDT

HUDforeclosed Purchases

I signed up to review some homes for the $1 I never used it again, only one day. Never asked for help or info. Never got but 1 or 2 listings. Tried to cancel after a couple of days on their site but obviously, it didn't compute. I got charged three weeks later bull — it. Is the b.B. B. Gonna do something or just sit around with their thumb up there - ss!

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D
8:23 am EDT

HUDforeclosed Took money unauthorized from my account

I stop paying four months ago and the fifth month you took money from my account without authorization. Please refund me my money. Can you please give me a call so we can resolve this issue?
Thanks,

Donica Solomon

Desired outcome: Refund me my 49.50 back or I will report you to the better business bureau

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12:01 pm EDT
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HUDforeclosed Membership Charge

I contacted customer service to cancel after 7 days trial period then I realized that the company made it extremely difficult to cancel. Well, I contacted the credit card company and I informed them that the advertising uses a bait and switch strategy. I am not disputing the $1 for the trial period, but I need to block my account for any recurring charge from them. Voila.

Desired outcome: To provide a solution to potential victims of this scam.

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11:25 pm EDT

HUDforeclosed Hudhomes

FRAUDULENT! UNAUTHORIZED ACCESS TO MY ACCOUNT. The confirmation cancellation from AUG 2020:
Dear _________,

Per your request, your Full access membership has been cancelled, effective Aug 06, 2020 at 06:00 AM, but your access to the service will continue until Aug 14, 2020 03:23 PM.

Your cancellation number is [protected]-[protected].

We hope you enjoyed the service!

- Your friends at HUDHomesUSA

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Donica Solomon
Georgia, US
Apr 11, 2021 8:28 am EDT

They are full of [censored]. They keep taking my money, I am about to block them from taking any more. They are crooks.

ComplaintsBoard
R
5:08 pm EDT

HUDforeclosed Product was not what was advertised, cant get refund

On June 22 2020, I subscribe to this service through a $1 promotion for active homes for sale. The home they had listed had already sold. That same day I canceled the subscription, they still billed me. I canceled a second within the allotted date July 13. Called my credit card company and had them issue a credit, Hud foreclosure refused the credit. When I called them they lied and said they had issued a credit

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Nathaniel Elliott-Adelman
, US
Jul 03, 2021 4:28 pm EDT

Also you can contact your bank and claim it’s a fraud purchase. Likely you’ll get your money. Glad I came here first.

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Jolly Rancher
Toney, ZA
May 17, 2022 1:12 pm EDT

Me too. I was about to sign up and thought, I better check the sites reviews first and this came up. They will not be getting $1 from me.

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Donica Solomon
Georgia, US
Apr 11, 2021 8:27 am EDT

You are right, the homes on there are old ads.

ComplaintsBoard
B
3:52 am EDT
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HUDforeclosed Repeating ads

Based on the other reviews, I decided not to subscribe or do a trial offer. Besides, at my neck of the woods, I can do this pretty much diy so no reason to pay.

From that moment on, anywhere I go (on the web), hudforeclosed ad pops up countless times, on a variety of different websites. I am not interested, however good luck with getting rid of these. Very annoying and disruptive.

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6:09 pm EDT

HUDforeclosed $1.00 trial became a nightmare

The $1.00 is not what you get HUD Continues to charge the card $49.60 for ever. Wast your time on hold trying to cancel . This is misleading and a scam to get money from eveyrone that falls into the trap.

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1:58 pm EST

HUDforeclosed Good to know!

I wanted to take a look at forclousur houses and found this the first option on search engine. I thought of doing some review research and thanks God I found this website. I was just going to prrovide my credit card and get a member ship. Now that I read all the complaints, I am never going back there.
Not sure how they are still in business and still operating legally.

Thanks for sharing and saving others from falling for the same mistake!

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Frequently asked questions (FAQ) about HUDforeclosed products and services

What is Hudforeclosed.com, and is it a legitimate website?

Hudforeclosed.com is a website that provides listings of HUD (U.S. Department of Housing and Urban Development) foreclosed homes for sale. Whether or not the website is legitimate would depend on its reputation and customer feedback.

Are there any reviews or feedback from customers who have used Hudforeclosed.com's services?

Yes, there are likely many reviews and feedback from customers who have used Hudforeclosed.com's services. Checking these reviews can provide insight into the legitimacy and quality of the website's services.

Is it safe to use Hudforeclosed.com's website to search for HUD foreclosed homes?

It can be safe to use Hudforeclosed.com's website to search for HUD foreclosed homes, provided that the website is secure and the company has a good reputation. It is important to check for secure payment methods and look for any red flags, such as overly low prices or poor customer reviews.

How long has Hudforeclosed.com been in business, and what is their reputation?

The length of time that Hudforeclosed.com has been in business can be an indicator of their reputation and legitimacy. It is worth researching the website's history and checking for any customer feedback or reviews.

Are there any fees associated with using Hudforeclosed.com's website to search for HUD foreclosed homes?

Hudforeclosed.com may charge fees for using their website to search for HUD foreclosed homes, such as a subscription fee or a fee for accessing specific listings. It is worth checking the company's website or contacting their customer service to inquire about any associated fees.

What kind of payment methods does Hudforeclosed.com accept, and is it secure?

Hudforeclosed.com may accept various payment methods, such as credit cards or online payment options. It is important to ensure that any payment method used is secure and protected from fraud or theft.

Does Hudforeclosed.com offer any guarantees or warranties on their listings of HUD foreclosed homes?

Hudforeclosed.com may offer guarantees or warranties on their listings of HUD foreclosed homes, such as a satisfaction guarantee or a warranty against defects. It is worth checking the company's website or contacting their customer service to inquire about any available guarantees or warranties.

Are the listings of HUD foreclosed homes on Hudforeclosed.com up to date and accurate?

The accuracy and up-to-date nature of the listings of HUD foreclosed homes on Hudforeclosed.com can be important. It is worth checking for any red flags or inconsistencies in the listings, and contacting the appropriate authorities for confirmation of any listed properties.

Does Hudforeclosed.com offer any resources or guidance for buyers of HUD foreclosed homes?

Hudforeclosed.com may offer resources or guidance for buyers of HUD foreclosed homes, such as tips for the buying process or assistance with financing. It is worth checking the company's website or contacting their customer service to inquire about available resources or guidance.

Are the customer service representatives at Hudforeclosed.com helpful and responsive?

The quality of customer service at Hudforeclosed.com can be an indicator of their legitimacy and customer focus. Checking customer reviews and feedback can provide insight into the helpfulness and responsiveness of the company's customer service representatives.

Can I search for HUD foreclosed homes in specific locations on Hudforeclosed.com's website?

Hudforeclosed.com may allow users to search for HUD foreclosed homes in specific locations, such as by city or state. It is worth checking the company's website or contacting their customer service to inquire about available search options.

What is Hudforeclosed.com's cancellation or refund policy for fees associated with using their website?

Hudforeclosed.com may have a cancellation or refund policy for fees associated with using their website, such as a subscription fee. It is worth checking the company's website or contacting their customer service to inquire about any available cancellation or refund policies.

Are there any scams or fraudulent activities associated with using Hudforeclosed.com's website to search for HUD foreclosed homes?

Scams and fraudulent activities can be a concern when searching for HUD foreclosed homes, as with any type of real estate transaction. It is important to research the legitimacy of any listings and to be aware of any red flags or suspicious activities.

How can I be sure that the HUD foreclosed homes listed on Hudforeclosed.com are legitimate and not fraudulent?

Ensuring the legitimacy of HUD foreclosed homes listed on Hudforeclosed.com can be important. Checking for the use of reputable real estate agents or brokers and verifying the property's ownership can be indicators of legitimacy.

What is the process for purchasing a HUD foreclosed home listed on Hudforeclosed.com?

The process for purchasing a HUD foreclosed home listed on Hudforeclosed.com can vary depending on the specific property and location. It is worth researching the requirements and regulations for purchasing HUD foreclosed homes and consulting with a real estate professional.

Are there any legal or financial considerations to be aware of when purchasing a HUD foreclosed home listed on Hudforeclosed.com?

Legal and financial considerations can be important when purchasing a HUD foreclosed home, such as obtaining financing and complying with any applicable regulations or laws. It is worth consulting with a real estate professional or attorney for guidance.

Does Hudforeclosed.com offer any support or guidance for the buying process of a HUD foreclosed home?

Hudforeclosed.com may offer support or guidance for the buying process of a HUD foreclosed home, such as assistance with financing or working with real estate agents or brokers. It is worth checking the company's website or contacting their customer service to inquire about available support or guidance.

Is Hudforeclosed.com a reputable website, and are there any red flags to be aware of?

The reputation and legitimacy of Hudforeclosed.com can vary. It is worth researching the website's history and checking for customer feedback and reviews. Red flags may include excessively low prices, poor customer service, or a lack of clear cancellation or refund policies.

How can I be sure that the information provided by Hudforeclosed.com regarding HUD foreclosed homes is accurate and up-to-date?

Ensuring the accuracy and up-to-date nature of information provided by Hudforeclosed.com regarding HUD foreclosed homes can be important. It is worth checking for any red flags or inconsistencies in the information and contacting the appropriate authorities for confirmation of any listed properties.

What is the general consensus among industry experts regarding Hudforeclosed.com's legitimacy and quality?

The opinions of industry experts regarding the legitimacy and quality of Hudforeclosed.com can vary. It is worth researching the opinions of industry experts and checking for any relevant certifications or awards that the website may have received.

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HUDforeclosed contacts

Phone number

+1 (800) 422-6021

Website

www.hudforeclosed.com

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