HP customer care service is the worst i have ever seen. I had just
purchased HP G4 series on May 2011 and this month it just stopped booting up. I went to vendor and he said i need to call HP customer care as they dont support hardware failures. Today this is 20th times that i have called up HP customer care and it is 6th day that my request is created and they have not come up with any fruitful result till now.
Not even a signle engineer has come to see what the problem is.
Every time i talk to HP customer care, i have to explain the complete story, then they just pass on call to one department to another, they just never provide me the email ID where i can write down my complaint.
They never send an Engineer to see atleast what the problem is.
OMG, i am suffering a lot and just say NEVER GO FOR HP BRAND.
worst service, worst reliability.