The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Hooters / food that I touched was sent to another table

1 Macon, GA, United States

The service was horrible! We placed an order and then waited 20 minutes. Another friend came to join us and his order came before ours. We ordered drinks that came after the meal. Wr ordered a roster full of oysters and 3 orders of crab legs and no shuckers or crab crackers were given until for at least 15 minuter. My crab legs were cold by then and I asked the waitress to steam them again. She came back and stated that she sent my crab legs...the ones that I had another table. I am thoroughly disgusted by the service. How can I be sure that I am not eating food that was once in the possession of another customer. The manager apologized for the "mistake", but he did not seem very empathetic. I wonder what the customer who ate my crab legs would think if he knew I had them first. I have enjoyed the food at Hooters for many years. How can I trust that your establishment practices quality control and how can I be certain that the food I eat is safe? Please respond in a timely manner. Sincerely, Shawnder O. Worthington

Post your comment