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Home Depot / missed installation date-still waiting

1 United States

I ordered Silestone countertops for my kitchen in July. Home Depot's contract says approx. 21 days for installation.

I still don't have an installation date. I get a lot of excuses but still no date. I did my part to be prepared on time and am now living with a ripped up kitchen and having a GC waiting to finish the job. Can't schedule a plumber or finishing! Promises, promises but nothing.

I have done everything I could including contacting the fabricator. Why are we charged before an installation date? Are they making the Silestone themselves and chiseling it? Makes the entire experience very disappointing. Don't get sucked into HD's "promos". You will pay for it with delays.


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