Monster Tree Service / WhyMonster.com
Reviews and Complaints

The worst company we have dealt with in our home remodel. Ownership was never on site when the work was done. New down spouts on the new rain cutters were dented, the neighbors tree was cut down and was clearly in there property, block walls were damaged, water lines were damaged, stumps were either barely or not ground and the palm trees were not trimmed properly. We were told by ownership that he would reimbursed for the neighbors tree and the contractor on site would be reimbursed for the repairs to waster line and the new down spout would be paid for. None of it was ever done, $1,700. dollars came out of our pockets. The most unprofessional company to deal with!

Monster tree service of Montgomery County Maryland provides horrible service. Please beware of this company. They cancelled and rescheduled four times. some of the times they just never called to reschedule. On April 29th the crew appeared at my home. The foreman was rude to my husband and argumentative and confrontational to me. He argued and told me there was nothing wrong with the tree. They worked 15-20 minutes on the Cherry tree removing a few branches then stopped work. The foreman ordered the workers to stop pruning the tree after 20 minutes. He then expected payment for the job.

I would never recommend this company to any one even if the service was free.

They cut the wrong tree in my yard and then wanted to charge me
For it. They tore my yard up and put a hole in my roof. After doing some research they sell to people that have no clue about trees and think a few days of training will get them good to go. If you look them up they have had franchise employees killed on the job because they hire inexperienced people that's how their price is so low. Stay away from them. After some research in my area they destroyed an rv on one job broke windows and driveways on another. I've heard from my cousin in another town from
Another franchise they dumped hydraulic fluid all down the road while driving. Stay away from these people. Their only good quality is they don't hire illegals but they don't pay for quality employees. The ones that showed up at my house looked like that had been on a two week meth bender. There website is whymonster.com they got it right except should be whyhiremonster.com

My neighbors hired this company to remove a tree between our houses (town houses). They wanted to hire them based off price and like always, you get what you pay for. They left saw duct all over everyone's properties. Cracked the arm of my Adirondack chair from a falling branch and it's been 6 months since and still they have yet to pay for any damages they cost and even returned the ground out the stump my neighbors have in their front yard that they paid to have removed as well. Good luck getting Josh (the owner)to return any calls or emails. He hides from his customers because he knows what kind of company he runs and that they pride themselves in doing half *** work.