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Home Depot / check cashing problem

1 United States Review updated:

I recently was turned down for my check that was written for $239. It really was not Home Depot, but rather the check certification company they use. Certigy turned down my check even though they was no legitimate reason. This was very embarrassing, as there was a line of people behind me. I happened to have my debit card on me, which went right through. I have never had this problem except at Home Depot, and never at their competitor Lowes.

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Comments

  • Bi
      4th of May, 2008
    0 Votes

    I had the same issue on May 3, 2008 at Home Depot. They declined my check based on "I didn't meet the computer model for risk." I guess that if you don't meet their criteria, they don't want your money.
    I figure since my money isn't good at Home Depot, I will spend it at Menards.

  • Ka
      6th of Jan, 2010
    0 Votes

    Had the same problem. Called the 800 number they gave me and was told that I needed to be verified...which was stupid as I had written probably hundreds of checks to Home depot before and never had a problem.

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