Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Home Depot / check cashing problem

United States Review updated:
I recently was turned down for my check that was written for $239. It really was not Home Depot, but rather the check certification company they use. Certigy turned down my check even though they was no legitimate reason. This was very embarrassing, as there was a line of people behind me. I happened to have my debit card on me, which went right through. I have never had this problem except at Home Depot, and never at their competitor Lowes.


Sort by: UpDate | Rating
  4th of May, 2008
Agree Disagree 0 Votes
I had the same issue on May 3, 2008 at Home Depot. They declined my check based on "I didn't meet the computer model for risk." I guess that if you don't meet their criteria, they don't want your money.
I figure since my money isn't good at Home Depot, I will spend it at Menards.
  6th of Jan, 2010
Agree Disagree 0 Votes
Had the same problem. Called the 800 number they gave me and was told that I needed to be verified...which was stupid as I had written probably hundreds of checks to Home depot before and never had a problem.

Post your comment

Home Depot Logo Home Depot
Customer Service
Overall Satisfaction Rating

801 Reviews
2455 Paces Ferry Rd SE, #B #3
United States - 30339-1834
+1 800 466 3337
+1 770 384 5038
View Full Information

Reply to